Senior Localization Project Manager

Localization Academy Inc.; Buenos Aires; On-site; ARS 136,430,000 - 181,906,000; Full time

Job summary

Welocalize is seeking a Senior Project Manager to lead end-to-end localization engagements for large enterprise accounts. You will manage project planning, execution, monitoring, and closure, coordinating with account directors, production teams, and clients to optimize delivery, quality, and profitability.

The ideal candidate has proven experience in localization project management, strong client relations skills, and ability to lead diverse, global teams across multiple time zones.

Qualifications

• Master's degree or equivalent in a relevant field.
• Proven localization project management experience.
• Experience with international/global accounts.
• Experience with SOWs, proposals, and process documentation.
• Experience with budget management and financial reporting.

Responsibilities

• Lead and supervise global teams with direct and indirect reports.
• Prepare, analyze, and implement project plans aligned with Welocalize standards.
• Develop and manage detailed project schedules for timely delivery.
• Prepare estimates and proposals for client review and approval.
• Conduct risk assessments and mitigation plans.
• Oversee QA projects and maintain overall quality performance.
• Collaborate with cross-functional stakeholders to meet objectives.
• Create and maintain process documentation.
• Communicate effectively with clients and production teams.
• Protect project profitability through margin management.
• Plan quarterly business reviews with clients in person when needed.

Skills

Project leadership

Client relationship management

Cross-functional collaboration

Communication skills

Strategic thinking

Education

Master's degree in a related field

Bachelor's degree with relevant industry experience

Tools

Crowdin

Smartling

XTM

Phrase

Job description

Aboutu00a0Welocalize

Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.

Welocalizeu2019s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com

Overviewu00a0

The Senior Project Manager will be responsible for managing assigned accounts end-to-end, including project planning, execution, monitoring, delivery, and closure in line with Welocalizeu2019s standard processes and tools. In addition, the Senior Project Manager will partner with the Operations Squad Lead to support large enterprise accounts.

This role will serve as the primary project-level contact for clients, building strong customer relationships while collaborating closely with Welocalize account directors and production teams to maximize delivery performance, client satisfaction, quality, and profitability.

The ideal candidate is a motivated and dependable professional with strong relationship-building skills across cross-functional teams. They should bring the adaptability, resilience, and energy needed to succeed in a fast-paced and evolving environment.

Main Duties

• Lead and supervise global teams, including internal and external stakeholders, with responsibility for both direct and indirect reports
• Prepare, analyze, and implement project plans in alignment with Welocalize standards, including project initiation, workflow management, completion, status updates, invoice approvals, and client information maintenance
• Develop and manage detailed project schedules to ensure timely and efficient delivery
• Prepare project estimates and proposals for client review and approval
• Conduct risk assessments and implement strategic plans to minimize potential issues and ensure successful outcomes
• Oversee QA projects, including resource allocation, defect management, reporting, and overall quality performance
• Collaborate closely with cross-functional stakeholders to achieve project and client objectives
• Create and maintain process documentation as required
• Operate independently with moderate support, proactively identifying and escalating issues outside of scope in a timely manner
• Partner with production teams to drive continuous improvement in project delivery, efficiency, and profitability
• Build and maintain strong relationships with internal and external stakeholders, including colleagues across departments and vendors
• Develop trusted client relationships at the project level, achieving measurable success in customer satisfaction ratings
• Ensure clear, effective, and timely communication with all project stakeholders, including clients and production teams
• Maintain accuracy and timeliness of all financial systems data
• Prepare and deliver reporting, including weekly project status updates, budget-to-actual analysis, time management, and client/vendor-related issues
• Protect project profitability through effective margin management
• Plan, prepare, and lead quarterly business reviews with clients in face-to-face settings

Requirements

• Education Level: Masteru2019s degree, or Bacheloru2019s degree with relevant industry experience in lieu of a Masteru2019s degree
• Proven track record in Localization Project Management
• Experience working internationally or directly with global product development teams
• Experience within a technology-driven company or environment
• Demonstrated success managing large enterprise clients
• Proven ability to lead and deliver large-scale accounts and complex projects successfully
• Experience creating client-facing documentation, including Statements of Work (SOWs), proposals, process documentation, and post-project reviews
• Proven record of contributing to process improvements, operational initiatives, and new ideas
• Experience supporting new client sales cycles, including presentations, analysis, recommendations, and relationship development
• Strong experience managing financial budgets, reconciliations, and budget reporting
• Hands-on experience with CAT and TMS tools, ideally including Crowdin, Smartling, XTM, or Phrase

Additional Skills

• Positive attitude and high energy, with excellent interpersonal skills
• Proven ability to lead large, diverse, and virtual teams effectively
• Excellent written and verbal communication skills
• Strong organizational, analytical, and problem-solving abilities
• Effective presentation and stakeholder engagement skills
• Demonstrated ability to build and maintain strong client relationships
• Ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven environment
• Willingness and availability to travel as required for business commitments

Job Reference:

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.