Senior Infrastructure Manager 6926

Softgic; Córdoba; Presencial; ARS 2.400.000 - 3.400.000; Jornada completa

Descripción de la vacante

Softgic seeks a Senior Manager, Infrastructure Operations to lead a team of engineers responsible for supporting and evolving mission-critical production environments. The role blends people leadership with hands-on technical expertise in cloud infrastructure, Azure, automation, and security.

You will guide cloud migrations, DR planning, capacity, and cross-team collaboration with Development, Architecture, and PM groups.

Formación

• 10+ years of experience in infrastructure engineering, operations, or production support.
• 5+ years in technical leadership or management.
• Proven experience mentoring infrastructure teams.
• Hands-on experience in complex Azure environments.
• Experience with cloud assessments, architecture/design, and migrations.
• Experience using automation for Azure migrations.
• Experience with Azure Site Recovery.
• Experience managing multiple Azure subscriptions and tenants.
• Strong knowledge of DR, HA, capacity planning.
• Experience with Docker and container tech.
• Automation/configuration tools: Ansible, Puppet, or Chef.
• Scripting across Windows and Linux.
• Knowledge of SQL Server and Microsoft ecosystem.
• VMware virtualization knowledge.
• Data center infrastructure, security, and on-call readiness.
• SaaS infrastructure experience preferred.
• Documentation of topology, monitoring, and operations.

Responsabilidades

• Lead and manage a team of 3–6 infrastructure engineers.
• Provide technical leadership while actively driving projects.
• Oversee cloud assessments, design, migrations, and implementations.
• Support and optimize Azure environments.
• Lead infrastructure migrations into cloud environments.
• Manage multiple Azure subscriptions and tenants.
• Implement and support Azure Site Recovery and DR.
• Coach and mentor engineers; drive performance and career growth.
• Drive process improvements, automation, and service quality.
• Troubleshoot complex infra and app issues across tiers.
• Create documentation for topology, components, configurations, and procedures.
• Develop and test DR plans.
• Collaborate with MSPs, hosting providers, and external support.
• Lead capacity planning and infrastructure requirements.
• Support automation using Ansible, Puppet, Chef, or equivalents.
• Support containerized environments (Docker).
• Develop automation across Windows and Linux.
• Ensure security and compliance in cloud and on-prem environments.
• Act as technical project lead for major infra initiatives.
• Evaluate new tech to improve reliability and scalability.
• Participate in after-hours maintenance and on-call rotations.

Conocimientos

Leadership

Azure

Cloud migrations

Automation

Disaster recovery

Docker

Ansible

Puppet

Chef

Windows

Linux

SQL Server

VMware

Security

Capacity planning

On-call management

Educación

Bachelor’s degree in Computer Science, MIS, Engineering, or related technical field

Herramientas

Azure

Docker

Ansible

VMware

MS SQL Server

Descripción del empleo

We are looking for a Senior Manager, Infrastructure Operations to lead a team of infrastructure engineers responsible for supporting, maintaining, and evolving mission-critical production environments.

This is a hands-on leadership role that combines people management, technical leadership, cloud infrastructure, and operational excellence. The successful candidate will lead infrastructure engineers across both legacy and modern technology environments while actively contributing to key infrastructure and cloud initiatives.

The role will collaborate closely with Development, Architecture, Program Management, and other technology teams to ensure highly available, secure, scalable, and reliable infrastructure services.

The ideal candidate brings extensive experience supporting complex production environments, strong expertise in Microsoft Azure and cloud migrations, and proven experience leading technical teams. A strong background in automation, disaster recovery, virtualization, containers, security, and SaaS infrastructure is also essential.

Responsibilities

• Lead and manage a team of 3–6 infrastructure engineers responsible for configuring, monitoring, maintaining, and expanding application infrastructure and services.
  
• Provide technical leadership while remaining actively involved in infrastructure projects and operational initiatives.
  
• Lead cloud assessments, solution design, workload migrations, and cloud infrastructure implementations.
  
• Support and optimize complex Microsoft Azure environments.
  
• Lead infrastructure and application migration initiatives into cloud environments.
  
• Manage and support multiple Azure subscriptions and tenants across projects and deployment workflows.
  
• Implement and support Azure Site Recovery and other disaster recovery technologies.
  
• Provide ongoing coaching, performance feedback, mentoring, and career development to infrastructure engineers.
  
• Drive process improvements, operational efficiencies, automation, and service quality enhancements.
  
• Troubleshoot complex infrastructure and application issues across multiple application tiers.
  
• Create and maintain comprehensive technical documentation covering server and network topology, infrastructure components, configurations, and operational procedures.
  
• Develop, maintain, test, and execute Disaster Recovery (DR) plans.
  
• Collaborate with hosting providers, Managed Service Providers (MSPs), and external technical support organizations.
  
• Lead capacity planning activities and define infrastructure requirements and technical specifications for new server and networking investments.
  
• Support infrastructure automation using technologies such as Ansible, Puppet, Chef, or equivalent tools.
  
• Support containerized environments using Docker or equivalent container technologies.
  
• Develop and maintain automation and scripting solutions across Windows and Linux environments.
  
• Support infrastructure security and compliance initiatives across cloud and self-hosted environments.
  
• Serve as a technical project lead for major infrastructure initiatives, ensuring milestones and critical deliverables remain on track.
  
• Evaluate emerging technologies and identify opportunities to improve infrastructure reliability, scalability, security, and performance.
  
• Participate in after-hours maintenance, upgrades, troubleshooting, and on-call support when required.
  

Requisitos

• 10+ years of experience in infrastructure engineering, infrastructure operations, systems administration, or application support within production environments.
  
• At least 5 years of experience in a technical leadership or management role.
  
• Proven experience managing and mentoring infrastructure engineering teams.
  
• Strong hands-on experience supporting applications and infrastructure in complex Microsoft Azure environments.
  
• Experience with cloud assessments, architecture/design, and workload migrations.
  
• Experience using automation technologies to support Azure migration projects.
  
• Hands-on experience with Azure Site Recovery.
  
• Experience creating and managing multiple Azure subscriptions and tenants.
  
• Strong understanding of Disaster Recovery, high availability, infrastructure resiliency, and capacity planning.
  
• Experience with Docker, Docker CE, Docker Data Center, or equivalent container technologies.
  
• Experience with infrastructure automation/configuration management tools such as Ansible, Puppet, or Chef.
  
• Strong scripting and automation skills across Windows and Linux environments.
  
• Working knowledge of Microsoft SQL Server and the broader Microsoft technology ecosystem.
  
• Knowledge of VMware virtualization technologies and cloud infrastructure within managed service environments.
  
• Working knowledge of data center infrastructure, facilities, servers, networking, and hardware.
  
• Experience with physical and logical security within self-hosted infrastructure environments.
  
• Strong understanding of SaaS infrastructure and operating platforms, preferably at a design or architecture level.
  
• Experience troubleshooting complex infrastructure and application issues in production environments.
  
• Strong understanding of infrastructure documentation, server/network topology, monitoring, and operational best practices.
  
• Excellent technical leadership, analytical, research, and problem-solving skills.
  
• Excellent verbal and written communication skills.
  
• Strong customer and service-oriented mindset.
  
• Ability to work effectively with cross-functional technical teams and external service providers.
  
• Availability to participate in on-call rotations and occasional after-hours maintenance activities.
  
• Bachelor’s degree in Computer Science, Management Information Systems (MIS), Engineering, or a related technical field.
  

Preferred Qualifications

• Experience working with SSAE-16, SOC 1, SOC 2, or similar security and compliance frameworks.
  
• Experience supporting large-scale or mission-critical SaaS platforms.
  
• Experience working with Managed Service Providers (MSPs), hosting providers, and hybrid cloud environments.
  
• Strong background in infrastructure modernization and migration from legacy environments to cloud platforms.