Senior DDI Operations Engineer (DNS/DHCP)

PwC; Buenos Aires; Presencial; ARS 1.200.000 - 1.700.000; Jornada completa

Descripción de la vacante

PwC Argentina is seeking a Senior Associate to join Advisory, IFS - Information Technology (IT). You will administer and support enterprise DNS, DHCP and IPAM in a global environment, troubleshoot incidents, manage records and participate in modernization initiatives.

You will collaborate with stakeholders, document procedures, and contribute to a 24x7 operational model when required, applying IT best practices and security awareness.

Formación

• Minimum 3 years of experience supporting Enterprise DDI environments.
• Hands-on experience administering and troubleshooting DNS and DHCP services in enterprise environments.
• Experience managing DNS records, DHCP scopes, IP allocation, and related configuration activities.
• Strong understanding of IP networking concepts and experience troubleshooting network-related issues.
• Experience working with Windows and Linux server environments.
• Hands-on experience using Linux/Unix command-line environments.
• Experience supporting incident, problem, and change management processes.
• Ability to perform root cause analysis (RCA) for critical incidents and service disruptions.
• Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field.
• Excellent communication, collaboration, and documentation skills.

Responsabilidades

• Administer and support enterprise DNS, DHCP, and IPAM services within a global environment.
• Monitor, troubleshoot, and resolve incidents impacting DDI infrastructure and related network services.
• Manage DNS records, DHCP scopes, IP allocation activities, and related configuration changes.
• Support DDI modernization and migration initiatives, including transition activities to global DDI platforms.
• Perform system administration, patching, upgrades, and configuration maintenance across DDI environments.
• Leverage monitoring and operational tools to ensure service health, availability, and compliance with established service levels.
• Conduct root cause analysis and support problem management activities for critical incidents.
• Act as a technical SME and collaborate with stakeholders, partners, and operational teams to implement DNS/DHCP changes and support technical initiatives
• Maintain operational documentation, knowledge articles, and standard operating procedures.
• Contribute to continuous improvement initiatives and support a 24x7 operational environment when required.

Conocimientos

DNS

DHCP

IPAM

Windows

Linux

Incident management

RCA

Documentation

Communication

Networking concepts

Educación

Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field

Herramientas

BlueCat DDI

ThousandEyes

SolarWinds

Splunk

Infoblox

Active Directory

Descripción del empleo

PwC Argentina is seeking a Senior Associate to join Advisory, IFS - Information Technology (IT). You will administer and support enterprise DNS, DHCP and IPAM in a global environment, troubleshoot incidents, manage records and participate in modernization initiatives.

You will collaborate with stakeholders, document procedures, and contribute to a 24x7 operational model when required, applying IT best practices and security awareness.