Salesforce Administrator

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ABOUT LEGION TECHNOLOGIES

Legion Technologies is committed to revolutionizing workforce management through innovative, AI-driven solutions.

JOB OVERVIEW

This Sales Operations Specialist is a critical role in building an agile and mature revenue operations team at Legion Technologies. The responsibilities include maintaining data and process integrity in Salesforce, owning and implementing technology into the current tech stack, being the go-to partner for reporting, and working regularly with GTM leadership to ensure scalability. This role works cross-functionally with several teams, including Sales Leadership, Finance, Marketing, and Customer Success, by providing key sales data and analysis to assist leadership in sound decision-making.

RESPONSIBILITIES AND DUTIES

• Provides analysis on Sales KPIs such as forecast accuracy, pipeline quality, deal progression, software attach rate, and bookings linearity.
• Proactively monitors and drives system clean-up efforts to ensure quality and data accuracy of supporting sales data.
• Prepares bi-weekly consulting to software attach analysis.
• Builds baseline PowerPoint slides by providing data analysis and key performance metrics to support leadership with their quarterly business reviews.
• Recommends revisions to existing reports and assists in the development of new reporting tools as needed.
• Assists management in tracking sales organization objectives and activities, ensuring execution in a timely fashion.
• Key liaison to Business Operations, Finance, and Sales Compensation regarding bookings and sales credit.
• Performs ad hoc reports and analysis as requested by the leadership team.
• Serves as a liaison with other departments such as Finance, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing.
• Collect, input, verify, correct, and analyze data to measure key performance indicator actuals versus business objectives.
• Drive implementation of new processes and procedures.
• Create training guides and materials for all business processes related to Salesforce.
• Create basic Flows in Salesforce to improve process automation and efficiency.

REQUIRED SKILLS AND QUALIFICATIONS

• Must have proven expertise in Salesforce CRM, Excel.
• 2 years of experience in a Sales/Sales Operations role.
• Self-motivated and able to work autonomously while incorporating direction from leadership.
• Curious mindset that pursues regular learning opportunities to get to know the “how” and “why” of things.

PREFERRED QUALIFICATIONS AND ATTRIBUTES

• Proactive and able to command respect through intelligence, hard work, and persistence.
• Ability to operate in an environment with limited resources.
• Proven track record of building positive relationships with colleagues.
• Continuous and thoughtful listener, able to learn from others and leverage input.
• Strong personal work ethic focused on high-priority issues; action and results-oriented.
• Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior.

ABOUT LEGION

Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.

Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously.

Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.

If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.

BACKGROUND AND OPPORTUNITY

There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously.

Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.

At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data.

We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.

Benefits include, but are not limited to:

• Paid Time Off and Paid Holidays
• Equity
• Monthly Wellness Reimbursement
• Monthly Lunch on Legion

EQUAL EMPLOYMENT OPPORTUNITY

Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

DISABILITY ACCOMMODATION

For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co

Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.