Retail Sales Associate - Customer Service & Merchandising

Citi Trends, Inc.; El Dorado; Sur place; ARS 36 349 000 - 48 466 000; Plein temps

Résumé du poste

CITITRENDS, Inc. is looking for a Sales Associate to deliver outstanding customer service in-store, know the merchandise, and maintain a welcoming shopping environment. You will engage with customers, process transactions, and support loss prevention and store operations with integrity and teamwork.

The role emphasizes professional appearance, flexible scheduling, and strong communication within a fast-paced retail setting. This position reports to Store Management and is located in-store.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsabilités

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customer, abiding by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return.
• Follows all safety procedures.
• Must keep a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Connaissances

Excellent communication

Organizational skills

Flexible schedule

Formation

High school diploma or equivalent

Description du poste

CITITRENDS, Inc. is looking for a Sales Associate to deliver outstanding customer service in-store, know the merchandise, and maintain a welcoming shopping environment. You will engage with customers, process transactions, and support loss prevention and store operations with integrity and teamwork.

The role emphasizes professional appearance, flexible scheduling, and strong communication within a fast-paced retail setting. This position reports to Store Management and is located in-store.