Remote Travel Concierge: VIP Experience & AI Booking

Overseas; Santiago del Estero; A distancia; ARS 68.288.000 - 98.639.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

USD paid bi-monthly

Paid Time Off

Holidays

100% remote setup

US Eastern Time coverage

Descripción de la vacante

Overseas is seeking a Travel Concierge who crafts seamless travel experiences and delivers high-quality client service. You will research hotels, coordinate logistics, and communicate with travelers via WhatsApp to make each trip effortless and personal.

We value warm, clear writing, fast-thinking adaptability, and meticulous attention to detail, with 100% remote work and USD pay. The role includes Saturday–Wednesday coverage and US Eastern Time alignment.

Formación

• Empathetic, client-obsessed with a genuine drive to make every traveler feel like a VIP.
• Detail-oriented and reliable with the ability to catch mistakes before they become problems.
• Exceptional written English with clarity, warmth, and professionalism in every message.
• Self-starter who learns, explores, and improves processes without being asked.
• Tech-savvy and comfortable using Slack, WhatsApp, Google Sheets and Docs, and booking platforms.
• Fast but thoughtful with the ability to balance responsiveness and quality under pressure.

Responsabilidades

• Chat with travelers via WhatsApp to understand preferences and deliver personalized recommendations.
• Respond quickly to inquiries with initial responses within 10–20 minutes during your shift.
• Handle special requests and ensure smooth communication between clients and hotels or vendors.
• Maintain a calm, professional, and reassuring tone when plans change.

Conocimientos

Empathetic

Detail-oriented

Written English

Self-starter

Tech-savvy

Slack

WhatsApp

Google Sheets

Booking platforms

Communication

Herramientas

Expedia Tapp

Fora

ChatGPT

Descripción del empleo

Overseas is seeking a Travel Concierge who crafts seamless travel experiences and delivers high-quality client service. You will research hotels, coordinate logistics, and communicate with travelers via WhatsApp to make each trip effortless and personal.

We value warm, clear writing, fast-thinking adaptability, and meticulous attention to detail, with 100% remote work and USD pay. The role includes Saturday–Wednesday coverage and US Eastern Time alignment.