Remote Technical Account Manager – Client-Focused

Formulated Automation; Córdoba; Remote; ARS 139,086,000 - 231,811,000; Full time

Job summary

Formulated Automation is seeking a Technical Account Manager to support customer relationships and coordinate project execution in a technology-driven environment. This client-facing role focuses on clear communication between customers, engineering teams, and leadership.

We welcome candidates with a technical or engineering background or with a commercial track record in selling technology to warehouse, logistics, or manufacturing sectors.

Qualifications

• Excellent spoken and written English with the ability to communicate confidently with US-based clients.
• Previous experience working directly with US customers or stakeholders.
• Strong interpersonal, communication, and relationship-management skills.
• Excellent organizational skills and attention to detail.
• Ability to coordinate multiple stakeholders and manage competing priorities.
• Comfortable working in technical or technology-driven environments.
• Basic understanding of project management workflows and tools such as Jira, Notion, or similar.
• Professional presence and confidence in client-facing video calls.
• Reliable remote working setup.

Responsibilities

• Participate in customer calls as a facilitator and point of contact, supporting communication and coordination rather than leading sales.
• Coordinate communication between customers, engineering teams, and leadership.
• Monitor project progress, timelines, and deliverables using project management tools.
• Review and understand Statements of Work (SOWs) to help ensure project execution aligns with agreed expectations.
• Prepare structured meeting notes, document decisions, and track action items.
• Follow up with stakeholders to ensure deadlines and commitments are met.
• Maintain professional, proactive communication with enterprise customers.
• Identify potential communication gaps or project risks and escalation them when necessary.

Skills

English communication

US client experience

Relationship management

Project coordination

Jira / Notion familiarity

Remote work setup

Video conferencing

Tools

Jira

Notion

Job description

Formulated Automation is seeking a Technical Account Manager to support customer relationships and coordinate project execution in a technology-driven environment. This client-facing role focuses on clear communication between customers, engineering teams, and leadership.

We welcome candidates with a technical or engineering background or with a commercial track record in selling technology to warehouse, logistics, or manufacturing sectors.