Remote Revenue Systems Administrator (Salesforce & Hubspot)

The Ritz-Carlton Yacht Collection; Neuquén; Teletrabalho; ARS 67 610 000 - 118 317 000; Tempo parcial

Resumo da oferta

The Ritz-Carlton Yacht Collection is seeking an experienced Salesforce / HubSpot Administrator – Revenue Systems (SaaS) to work remotely on a customer project focused on CRM and revenue systems. You will audit, reconcile, and document processes while shaping how AI systems understand complex business workflows.

Ideal candidates bring 4–6 years of hands‑on CRM experience, leadership in CRM implementations, and strong knowledge of Salesforce, HubSpot, or Dynamics 365.

Qualificações

• 4–6 years hands‑on CRM experience with Salesforce, HubSpot, Dynamics 365 or similar.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems (billing, CPQ, ticketing, integrations).
• SQL, APIs, data models, and cross‑system data reconciliation knowledge.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsabilidades

• Audit CRM and connected revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and define appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and integrations.
• Provide insights on CRM optimization, system design, governance.

Conhecimentos

CRM administration

Data reconciliation

Process documentation

English communication

SaaS operations

Ferramentas

Salesforce

HubSpot

Dynamics 365

APIs

Descrição da oferta de emprego

Salesforce / HubSpot Administrator – Revenue Systems (SaaS) – Remote

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands‑on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross‑system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.