Remote Resident Engineer - Cloud & On-Prem Systems

Verimatrix; Buenos Aires; Hybrid; ARS 1,800,000 - 2,800,000; Full time

Job summary

Verimatrix is seeking a Resident Engineer for the Americas region, supporting deployments across on‑prem, hybrid, and AWS environments at client sites. You will own day‑to‑day administration, monitoring, and customer‑facing support of Verimatrix products.

As the primary technical contact, you will coordinate with clients and internal teams, lead incident responses, perform RCA, and report progress regularly.

Qualifications

• Experience in Linux/Windows administration in high‑availability, database‑driven apps.
• Experience with AWS cloud, on‑premises, or hybrid environments and automation tasks.
• Ability to travel to customer sites and communicate complex technical solutions clearly.

Responsibilities

• Act as on-site/embedded point of contact for day-to-day support, incident diagnosis, and escalation management at the client location.
• Administer and maintain Verimatrix products across on‑premises and cloud environments.
• Monitor system performance, perform RCA, and coordinate remediation with relevant teams.
• Develop and maintain automated log analysis and recurring administrative tasks.
• Coordinate patch deployments, installations, and upgrades; document systems; provide regular status reports.

Skills

Linux administration

Windows administration

AWS cloud

Automation

Customer-facing

Communication

Scripting

Education

Bachelor's degree in Computer Science or related field

AWS Certified Solutions

Tools

Zendesk

Ansible

Python

Job description

Verimatrix is seeking a Resident Engineer for the Americas region, supporting deployments across on‑prem, hybrid, and AWS environments at client sites. You will own day‑to‑day administration, monitoring, and customer‑facing support of Verimatrix products.

As the primary technical contact, you will coordinate with clients and internal teams, lead incident responses, perform RCA, and report progress regularly.