Remote Customer Success & Sales Specialist

Sweet Epic Travels; Córdoba; A distancia; ARS 781.000 - 1.228.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Work from home

Comprehensive training

Career growth

Descripción de la vacante

Sweet Epic Travels is seeking a Remote Customer Service Representative to serve as the main contact for clients, handling inquiries related to insurance sales and benefits administration while delivering exceptional service from home.

You will conduct outbound calls, analyze client data, and collaborate with marketing to boost engagement, with strong negotiation and multilingual communication skills to serve diverse client needs.

Formación

• Proven experience in outside sales, retail sales, or telemarketing with focus on customer interaction.
• Strong negotiation skills and multilingual communication abilities.
• Familiarity with sales administration processes and data analysis to interpret client data.
• Knowledge of insurance sales or benefits administration is highly desirable.
• HIPAA knowledge or equivalent data privacy practices when handling sensitive information.

Responsabilidades

• Act as the main liaison for clients, providing exceptional service through various channels.
• Manage client inquiries related to insurance sales, benefits administration, and general account questions.
• Conduct outbound telemarketing efforts to promote services and identify new sales opportunities.
• Negotiate terms and solutions with clients to meet their needs while aligning with company policies.
• Support sales administration tasks such as processing documentation, updating records, and tracking client interactions.
• Analyze client data to identify trends, improve service delivery, and recommend tailored solutions.
• Collaborate with marketing teams to implement strategies that enhance client engagement and retention.

Conocimientos

Bilingual communication

Negotiation

Customer service

Multilingual capabilities

Remote work productivity

Descripción del empleo

Sweet Epic Travels is seeking a Remote Customer Service Representative to serve as the main contact for clients, handling inquiries related to insurance sales and benefits administration while delivering exceptional service from home.

You will conduct outbound calls, analyze client data, and collaborate with marketing to boost engagement, with strong negotiation and multilingual communication skills to serve diverse client needs.