Remote Contract & Onboarding Specialist (LATAM)

BA Global Talent; Buenos Aires; Hybrid; ARS 46,120,000 - 73,793,000; Full time

Job summary

BA Global Talent is seeking a Remote Contract Administrator based in Latin America or the Caribbean to support a U.S.-based compliance services company. You’ll help clients manage compliance workflows, meet filing deadlines, navigate the company’s software, and resolve routine payment and administrative questions.

You would be joining a fantastic group of people who not only demonstrate their belief in BA and its mission but also deliver fantastic results.

Qualifications

• Fluent in written and spoken English; Spanish or Portuguese is a plus.
• Experience in administrative support, client service, or operations is preferred.
• Comfortable working remotely and managing responsibilities independently.
• Highly organized, detail-oriented, and able to manage multiple tasks and deadlines.
• Reliable internet connection and a professional remote-work setup.

Responsibilities

• Respond to customer questions about compliance filings, payment processes, and platform navigation via email and chat.
• Guide new users through onboarding and help them learn how to use the platform.
• Monitor filing deadlines, task milestones, and client activity to keep workflows on track.
• Follow up with clients to collect missing information and ensure filings are completed on time.
• Track payment activity and coordinate follow-up with the team as needed.
• Maintain accurate records of client communications, activity, and status in internal systems.
• Resolve routine administrative and operational issues independently and efficiently.
• Provide friendly, professional support that builds client confidence and satisfaction.
• Identify opportunities to improve processes and the client experience.

Skills

Fluent English

Remote work

Highly organized

Detail oriented

Written communication

Independent

Job description

BA Global Talent is seeking a Remote Contract Administrator based in Latin America or the Caribbean to support a U.S.-based compliance services company. You’ll help clients manage compliance workflows, meet filing deadlines, navigate the company’s software, and resolve routine payment and administrative questions.

You would be joining a fantastic group of people who not only demonstrate their belief in BA and its mission but also deliver fantastic results.