Remote Community & Customer Experience Leader

Peak Support; Presidente Derqui; Remote; ARS 1,200,000 - 1,800,000; Full time

Job summary

Peak Support is seeking a Community & Customer Experience Lead for our fully remote Argentina team. You will own community building with creators, influencers, and brand advocates, and drive exceptional customer experiences across all channels.

This hands-on role has a path to leadership, building processes, programs, and scalable workflows while maintaining a personal, human touch. You will use AI and CRM tools to automate outreach, collect feedback, and improve support quality, while staying

Qualifications

• Must be able to build genuine relationships with creators, customers, and brand advocates.
• Ability to design programs that engage the community and turn customers into advocates.
• Strong written and verbal communication across channels is essential.

Responsibilities

• Identify and recruit creators, influencers, ambassadors, and potential brand advocates.
• Manage outreach, product seeding, follow-ups, and ongoing relationships.
• Develop systems for consistently finding and engaging new creators.

Skills

Community building

Influencer relations

Customer experience

Social media savviness

Professional communication

Organization & follow-up

Empathy & relationship skills

AI & productivity tools

Tools

CRM

AI tools

Job description

Peak Support is seeking a Community & Customer Experience Lead for our fully remote Argentina team. You will own community building with creators, influencers, and brand advocates, and drive exceptional customer experiences across all channels.

This hands-on role has a path to leadership, building processes, programs, and scalable workflows while maintaining a personal, human touch. You will use AI and CRM tools to automate outreach, collect feedback, and improve support quality, while staying