Remote Booking Specialist - Customer Care & Reservations

Travel with Jess-Costa Rica; Córdoba; A distancia; ARS 30.614.000 - 40.818.000; Jornada completa

Descripción de la vacante

Travel with Jess-Costa Rica is seeking a friendly and organized person to assist clients with reservation inquiries, options, confirmations, and ongoing service needs. This remote role requires strong communication, attention to detail, and the ability to provide a positive and professional client experience.

You will respond to inquiries, gather information about client needs, research available options, and assist with reservations and confirmations.

Formación

• Strong communication and interpersonal skills.
• Customer-focused attitude.
• Excellent organization and attention to detail.
• Comfortable using computers and online platforms.
• Ability to research and organize information.
• Reliable and professional.
• Previous customer service, reservations, hospitality, or related experience is helpful but not required.

Responsabilidades

• Respond to client inquiries and reservation requests.
• Gather information regarding client needs and preferences.
• Research available options and services.
• Assist with reservations and confirmations.
• Provide accurate information and timely update.
• Review reservation details and documentation.
• Assist with changes and special requests.
• Follow up on outstanding requests.
• Communicate with service providers when needed.
• Maintain professional customer service standards.

Conocimientos

Communication skills

Interpersonal skills

Customer focus

Organizational skills

Attention to detail

Tech savvy

Research & information gathering

Descripción del empleo

Travel with Jess-Costa Rica is seeking a friendly and organized person to assist clients with reservation inquiries, options, confirmations, and ongoing service needs. This remote role requires strong communication, attention to detail, and the ability to provide a positive and professional client experience.

You will respond to inquiries, gather information about client needs, research available options, and assist with reservations and confirmations.