Booking Support Specialist

Travel with Jess-Costa Rica; Buenos Aires; A distancia; ARS 48.920.000 - 73.380.000; Jornada completa

Descripción de la vacante

Travel with Jess-Costa Rica is seeking a detail-oriented Booking Support Coordinator to handle client requests, booking coordination, documentation, and ongoing support. This fully remote role requires dependable and organized individuals who can manage multiple details in a remote environment.

The position offers structured onboarding, ongoing education, and access to professional resources, with a team supporting remote operations and customer service excellence.

Formación

• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Good organization and time management abilities.
• Comfortable researching information online.
• Ability to prioritize multiple client requests.
• Comfortable learning online platforms and systems.
• Reliable and professional with customer service or coordination experience.

Responsabilidades

• Gather information regarding client needs and preferences.
• Research available options and services.
• Assist with booking and reservation requests.
• Coordinate accommodations, transportation, activities, and related arrangements.
• Review booking information for accuracy.
• Provide confirmations and important updates; assist with changes and special requests.
• Maintain organized client and booking records.
• Follow up when additional information is required.
• Communicate professionally with clients and service providers.

Conocimientos

Communication skills

Attention to detail

Organization

Time management

Online research

Client interaction

Remote adaptability

Descripción del empleo

We are looking for a detail-oriented Booking Support Coordinator to assist with client requests, booking coordination, documentation, and ongoing support.

The ideal candidate is dependable, organized, and comfortable managing multiple details in a remote environment.

Key Responsibilities

• Gather information regarding client needs and preferences.
• Research available options and services.
• Assist with booking and reservation requests.
• Coordinate accommodations, transportation, activities, and related arrangements.
• Review booking information for accuracy.
• Provide confirmations and important updates Assist with changes and special requests.
• Maintain organized client and booking records.
• Follow up when additional information is required.
• Communicate professionally with clients and service providers.

Qualifications

• Strong communication and interpersonal skills
• Excellent attention to detail
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to prioritize multiple client requests.
• Comfortable learning online platforms and systems.
• Reliable and professional.
• Previous customer service, reservations, hospitality, or coordination experience is helpful.

Position Highlights

• Fully remote environment
• Structured onboarding and training
• Ongoing education and development
• Access to online tools and professional resources
• Team support.