Remote Administrative & Crm Specialist

Pavago; Buenos Aires; Remote; ARS 136.310.000 - 181.747.000; Vollzeit

Zusammenfassung

Pavago busca un Administrador de Salesforce/HubSpot – Revenue Systems en un entorno SaaS, remoto. Gestionará y optimizará CRM y sistemas de ingresos, asegurando calidad de datos y flujos eficientes.

Se requiere experiencia con Salesforce y/o HubSpot, operaciones SaaS, y habilidades de comunicación en inglés. Participará en implementación y gobernanza de sistemas, y documentará procesos para soporte operacional.

Qualifikationen

• 4–6 años de experiencia práctica con Salesforce, HubSpot, Dynamics 365 o CRM similar.
• Experiencia liderando implementaciones o migraciones de CRM.
• Conocimientos fuertes de campos, objetos, flujos, reglas de validación, automatización y permisos.

Aufgaben

• Auditar CRM y sistemas de ingresos para inconsistencias y duplicados.
• Analizar conflictos de políticas y definir reglas de negocio.
• Revisar y reconciliar datos entre CRM y plataformas conectadas.
• Crear prompts operativos y documentación para escenarios SaaS complejos.
• Documentar cambios y decisiones operativas del sistema.
• Evaluar el impacto de cambios en facturación, CPQ, tickets y herramientas integradas.
• Proporcionar ideas sobre optimización de CRM, diseño del sistema y gobernanza sostenible.

Kenntnisse

CRM admin

Data analysis

English communication

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

Jobbeschreibung

Descripción Del Trabajo

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.