Relationship Checks Administrative Assistant

PwC - Global; Vicente López; Presencial; ARS 650.000 - 800.000; Jornada completa

Descripción de la vacante

A leading global professional services firm in Buenos Aires is seeking a Learning and Development Generalist to design innovative training programs. The role involves enhancing employee skills, fostering a culture of continuous learning, and supporting a collaborative work environment. Ideal candidates will be detail-oriented, possess excellent communication skills, and have relevant experience in fast-paced environments.

Formación

• Advanced English proficiency required.
• Detail-oriented and organized with the ability to manage multiple tasks.
• Experience in business, finance, or professional services is preferred.
• Ability to communicate clearly at all levels.

Responsabilidades

• Act as the first contact for the Relationship Checking team.
• Input and prioritize requests based on criteria.
• Guide business users through the submission process.
• Ensure confidential treatment of all communications.

Conocimientos

Learning mindset

Attention to detail

Organizational skills

Communication skills

Client service

Analytical thinking

Educación

College diploma in business administration or library studies preferred

Herramientas

Microsoft 365

Salesforce

Alteryx

Descripción del empleo

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Administrative

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

In our changing world, you are expected to deliver high-quality work that enables your teams and/or clients. You create a positive working environment, and build relationships quickly and easily. You are curious, anticipate and address the needs of others, and look to fully understand each task before assisting in the most appropriate way. You are organised, and work collaboratively and efficiently, staying energised even when faced with challenges or ambiguity.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset, take ownership of your development, and share and adopt best practices to continuously upskill yourself and others.
• Conduct yourself in a professional manner and take responsibility for your work and commitments.
• Actively listen, check your understanding, interpret and respond appropriately.
• Tailor your communication style and method based on your audience.
• Organise and prioritise information and tasks to achieve efficient and effective outcomes.
• Suggest new ideas or solutions when problems and/or opportunities arise.
• Adapt to meet the changing needs, processes and assignments of your teams and/or clients.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

What you’ll create and do

Responsibilities

• As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include, but are not limited to:
• Act as the first point of contact for the Relationship Checking team, answering questions from business users primarily through email and chat.
• Input and prioritize requests based on multiple criteria, such as clients’ needs, existing workload, and resources available.
• Guide business users through the submission process and answer questions about report results and next steps.
• Negotiate timeframes appropriately.
• Escalate technical, client-based, or workload issues promptly.
• Work with several data repositories to receive, update, and process relationship check requests.
• Communicate effectively in English across all levels of the organization.
• Work collaboratively with the team to provide outstanding client service.
• Recommend and support actions for the continuous improvement of processes or systems.
• Ensure all communications and information received are treated and maintained in the strictest confidence.
• Support the team with other activities, including running daily checks on the system, uploading documents, taking meeting notes, scheduling meetings, and filling out forms.
• Assist with special projects for the department as required.

What you’ll bring to this role

• An interest in upskilling for a digital world and technology trends, with an openness to learning new tools and adapting how you work.
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives.
• Relevant experience in a business, finance, or professional services firm supporting a fast-paced team.
• Extremely detail-oriented and organized, with an ability to manage multiple tasks with competing deadlines.
• Able to follow detailed procedural workflows.
• Advanced knowledge of Microsoft 365 tools (including Excel, Power Automate, Teams, SharePoint) and GenAI tools (such as CoPilot Agents, ChatPwC Assistants).
• Ability to understand and follow complex, repetitive procedures while thinking analytically to identify opportunities for process, productivity, or workflow improvements.
• Passionate about client service.
• Discretion when dealing with sensitive and confidential information.
• Collaborative team player with the ability to build and maintain relationships within the team and across all lines of service.
• Excellent written, verbal, and interpersonal skills, with the ability to communicate in English clearly, promptly, and with integrity with all levels of staff and Partners.

Requirements:

• Availability to work during Eastern business hours.
• Advanced proficiency in English.

Assets:

• Microsoft certifications (e.g., Excel, Power Automate, SharePoint).
• English language proficiency certification.
• Knowledge of French is desired but not required for this role.
• Project management certification (e.g., PMP, CAPM).
• Proven experience with Salesforce and Alteryx.
• College diploma in business administration or library studies preferred.

Internal: Administrative Assistant, Associate

• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection
• Correct Information Security Management

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability;neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Travel Requirements

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Job Posting End Date