Regional Customer Success Manager – Payments & Services

El Hinojo; Partido de Quilmes; Presencial; ARS 135.820.000 - 181.094.000; Jornada completa

Descripción de la vacante

Mastercard is expanding its Services Customer Success team. The Regional Customer Success Manager will collaborate with cross-functional partners to deliver strategic priorities, ensure positive customer outcomes, and maximize value from Mastercard Network Products for priority customers and segments.

The role focuses on customer engagement, business growth, and technical/program readiness, leveraging insights from market analysis and customer feedback to inform strategic decisions and drive

Formación

• Proven experience in customer success and driving value realization.
• Strong ability to translate customer needs into strategies.
• Experience using data analytics to monitor and improve outcomes.

Responsabilidades

• Drive customer engagement and health, ensuring positive change and value realization.
• Identify opportunities to grow the business and expand product adoption.
• Collaborate with cross-functional teams to ensure readiness and successful delivery of network products.

Conocimientos

Customer success

Stakeholder management

Data analytics

Communication

Descripción del empleo

Mastercard is expanding its Services Customer Success team. The Regional Customer Success Manager will collaborate with cross-functional partners to deliver strategic priorities, ensure positive customer outcomes, and maximize value from Mastercard Network Products for priority customers and segments.

The role focuses on customer engagement, business growth, and technical/program readiness, leveraging insights from market analysis and customer feedback to inform strategic decisions and drive