Operations & Supply Chain Manager (BBS805)

Hire Overseas; Buenos Aires; Presencial; ARS 135.820.000 - 181.094.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote setup

Paid time off

Holidays observance

USD payments bi-monthly

Descripción de la vacante

Hire Overseas is seeking an Operations & Supply Chain Manager to own the day-to-day operational backbone of a fast-growing better-for-you snack brand. You will work across order management, supply chain, procurement, production planning, logistics, inventory, forecasting, vendor management, financial analysis, and operating systems.

This hands-on role requires AI proficiency, deep analytics, and initiative.

Formación

• 5+ years of operations, supply chain, logistics or related experience.
• Strong understanding of accounting, COGS, margins, P&L, and cash flow.
• Experience managing POs, inventory, procurement, production planning and logistics.
• Experience with freight carriers, warehouses, manufacturers, suppliers and other vendors.
• AI tools like Claude and ChatGPT are used daily.
• Advanced Google Sheets and spreadsheet skills.

Responsabilidades

• Own end-to-end order management from PO receipt to delivery and invoicing.
• Coordinate inventory, production planning, and procurement.
• Manage logistics, freight, and shipping with vendors.
• Develop forecasts and financial analyses to guide decisions.
• Create operational reporting for management visibility.

Conocimientos

AI proficiency

Highly organized

Financial literacy

Tech-savvy

Forecasting

Data analysis

Written communication

Ownership mindset

Google Sheets

Claude/ChatGPT

Herramientas

QuickBooks

Salesforce

EDI systems

Google Workspace

Descripción del empleo

We're looking for an Operations & Supply Chain Manager to own the day-to-day operational backbone of a fast-growing better-for-you snack brand. You will work across order management, supply chain, procurement, production planning, logistics, inventory, forecasting, vendor management, financial analysis, and operational systems.

This is a hands‑on individual contributor role. We are not looking for someone who follows existing processes. We want someone who constantly asks how things can be made better, faster, more accurate, or more efficient — and then takes the initiative to make it happen. AI proficiency is a hard requirement for this role. We use AI every day and expect this person to do the same. If you are highly organized, analytically sharp, financially literate, tech‑savvy, and proactive by nature, this role is a strong fit.

Why You’ll Want to Join

You will be paid in USD (bi‑monthly: every 15th and 30th) Paid Time Off in accordance with company policy Observance of Holidays per company guidelines 100% remote setup so you can work wherever you're most productive This role requires availability Monday through Friday, 9 AM to 6 PM US Eastern Time Own the full operational function of a growing CPG brand with real retail traction across major distributors and retail chains High-ownership, high‑variety role where your operational decisions directly impact profitability and growth

What You’ll Work On

Order Management and Fulfillment

• Own the complete order lifecycle from receipt of a customer purchase order through shipment, delivery, invoicing, and issue resolution
• Process and manage customer POs accurately and on time
• Coordinate inventory allocation and fulfillment across customers and distributors
• Work directly with distributors, retailers, warehouses, manufacturers, and logistics providers to ensure orders are fulfilled correctly
• Manage EDI orders and related operational requirements
• Proactively identify and resolve shortages, shipment discrepancies, deductions, late deliveries, and other order issues

Logistics and Shipping

• Coordinate parcel, LTL, and FTL shipments
• Obtain and evaluate freight quotes and identify cost‑effective shipping options
• Prepare and manage BOLs, shipping documentation, routing requirements, appointments, and retailer and distributor delivery requirements
• Track shipments through delivery and proactively address delays or exceptions
• Continuously identify opportunities to reduce freight costs and improve logistics efficiency

Inventory and Production Planning

• Manage inventory across finished goods, ingredients, raw materials, and packaging
• Maintain appropriate inventory levels and reorder points to minimize both stockouts and excess inventory
• Develop and maintain inventory and demand forecasts
• Coordinate production runs with manufacturers based on forecasts, open POs, inventory levels, lead times, and anticipated demand
• Monitor production schedules and proactively address potential delays or shortages

Procurement and Vendor Management

• Procure ingredients, packaging, and other materials required for production
• Issue and manage purchase orders to suppliers
• Negotiate pricing, payment terms, MOQs, lead times, and other commercial terms
• Develop strong relationships with suppliers, manufacturers, freight providers, warehouses, and other outside vendors
• Hold vendors accountable for commitments, timelines, pricing, and service levels
• Continuously identify opportunities to reduce costs and improve vendor performance

Forecasting, Data, and Financial Analysis

• Build and maintain sales and demand forecasts
• Forecast inventory, ingredients, packaging, production requirements, and cash needs
• Analyze COGS, landed costs, gross margins, freight costs, promotional costs, distributor margins, and retailer margins
• Build and maintain pricing and margin models
• Analyze operational data to identify trends, risks, inefficiencies, and opportunities
• Create reporting that gives management clear visibility into the health of the business

Accounting and Financial Operations

• Apply strong working knowledge of AP, AR, accrual vs. cash accounting, COGS, gross margin, P&L statements, inventory accounting, purchase orders, and three‑way matching
• Assist with bookkeeping, bill entry, reconciliations, and AP/AR as needed based on business bandwidth
• Work within QuickBooks to support financial operations

AI, Technology, and Automation

• Use AI tools such as Claude and ChatGPT daily to analyze data, automate repetitive workflows, research operational problems, create and improve SOPs, and improve personal productivity
• Identify repetitive tasks that can be automated or streamlined and take initiative to build better systems
• Learn new software and unfamiliar systems quickly without requiring extensive training
• Maintain high proficiency across Google Sheets, Gmail, Google Workspace, QuickBooks, Salesforce, and EDI systems

Food Safety, Quality, and Compliance

• Coordinate operational food safety and quality documentation with manufacturers and suppliers
• Maintain and organize COAs, product specifications, ingredient documentation, and related records
• Assist with lot tracking, expiration dates, traceability, and recall readiness
• Support compliance with applicable FDA, retailer, distributor, and food safety requirements

What You Bring

• 5 or more years of relevant operations, supply chain, logistics, procurement, or related experience
• Strong understanding of accounting and financial principles including COGS, margins, P&L, and cash flow
• Demonstrated experience managing POs, inventory, procurement, production planning, and logistics
• Experience working with freight carriers, warehouses, manufacturers, suppliers, and other outside vendors
• Strong forecasting capabilities with the ability to build and maintain operational and financial models
• Demonstrated proficiency using AI tools such as Claude and ChatGPT as a core part of daily work, not occasional use
• Advanced Google Sheets and spreadsheet skills including large datasets, formulas, lookups, pivot tables, financial models, and operational reporting
• Extremely tech‑savvy with the ability to learn new systems quickly
• Excellent written communication skills with proactive follow‑up as a default behavior
• Highly organized with the ability to manage a high volume of emails, tasks, deadlines, and competing priorities simultaneously
• Comfortable making decisions and taking full ownership of outcomes

Nice to Have

• Food, beverage, CPG, or consumer products experience
• Experience with QuickBooks
• Familiarity with inventory management systems, retailer portals, distributor portals, 3PL systems, and shipping platforms
• Experience managing EDI orders and related operational requirements
• Background in a high‑growth or early‑stage consumer brand environment

If you are a proactive, analytically sharp operator who takes ownership, uses AI every day, and wants to run the operational engine of a growing CPG brand from end to end, this role gives you the scope and the direct impact to do your best work.