Operations Fulfillment Analyst

HOKALI; Vicente López; Híbrido; ARS 6.500.000 - 9.750.000; Jornada completa

Descripción de la vacante

A company focused on after-school programs in Buenos Aires is seeking an energetic Operations Fulfillment Analyst. In this hybrid role, you will collaborate with coaches and school staff, manage daily operations, and implement defined processes. Ideal candidates have strong attention to detail, advanced English skills, and a background in Administration or similar fields.

Servicios

Competitive salary

Hybrid Role - Mon - Fri 12 to 8pm

Professional development opportunities

Positive and collaborative work environment

Formación

• Advanced or native English skills in writing and speaking are mandatory.
• Self-motivated with a start-up mindset, eager to learn and independent.
• Experience in Customer Service or Support is highly valued.

Responsabilidades

• Collaborate with coaches and school staff, providing guidance to ensure service level.
• Work with the Operations team to prioritize supply needs and execute daily operations.
• Keep systems updated and organized with all information.
• Implement operations processes defined and suggest improvements.

Conocimientos

Attention to detail

Time management

Customer Service

Strong connection to sports

Educación

Graduated or advanced student in Administration, HR, Marketing, or similar

Herramientas

HubSpot or any CRM

Descripción del empleo

About HOKALI

We simplify the process of booking, organizing and managing after-school programs and camps for schools.

With our platform, schools can easily find and book a variety of onsite programs and camps to supplement learning and enrich students’ extracurricular experiences.

We believe in bringing every kid the opportunity to explore their interests & reach their potential.

About the Role

We are seeking an energetic and responsible Operations Fulfillment Analyst to join our Operations Team. In this position, you will be expected to collaborate with the operations coordinators and work closely with coaches and School staff, focusing on providing support and guidance, guaranteeing our level of service.

Duties and Responsibilities

• Work closely with coaches and school staff, providing them guidance, help and monitor as to guarantee our service level on each program sold.
• Work closely with the Operations team to prioritize the supply needs and ensure the execution of day to day operations.
• Keep all the information on our systems updates (CRM, Hokali Software, files, etc) and well organized.
• Implement the operations process defined.
• Identify & suggest process improvements.

Qualifications

• Graduated or advanced student on Bs. Administration, Human Resources, Marketing, Digital/Global Business, Sports administration or similar areas (not mandatory).
• Advanced or native English skills both writing and speaking (mandatory).
• Ability to pay strong attention to detail and time management skills to multitask and prioritize.
• Experience using HubSpot or any CRM is a plus.
• Experience in Customer Service or Support is highly valued.
• Self-motivated with a start-up mindset, eager to learn and independent.
• Strong connection to sports is a plus.

Benefits

• Competitive salary.
• Hybrid Role - Mon - Fri 12 to 8pm / On Tuesdays we attend to a Co-Working in Vicente López.
• Professional development opportunities.
• Positive and collaborative work environment.

If you are passionate about education, sales, and making a positive impact on the lives of elementary school children, we invite you to join our team and contribute to the growth and success of HOKALI.

Apply now and be a part of our mission to inspire young minds!

We look forward to welcoming you to our HOKALI team!