Operations Engineer - Cloud and AI Operations (CD - OE - 20261006)

MotoTech, Inc.; Buenos Aires; Hybrid; ARS 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Competitive compensation

Professional growth

Collaborative culture

Job summary

Celara in Buenos Aires is seeking an Operations Engineer focusing on cloud and AI operations. The role emphasizes Azure administration, networking, automation, and AI-assisted troubleshooting.

You will handle on-premises and cloud infrastructure, respond to incidents, and collaborate with engineers to improve processes. The ideal candidate brings solid Azure experience, strong networking skills, and the ability to guide non-technical users in adopting AI tools, with a proactive,

Qualifications

• Bachelor’s degree in a related field.
• Strong experience with Microsoft Azure administration.
• Networking across on-premises and cloud environments.
• Hands-on with AI tools in daily work.
• Ability to coach non-technical users on AI usage and data security.
• Experience with Azure monitoring and alerting tools.
• Scripting in PowerShell, Bash, or Python.
• Familiarity with ITSM workflows and on-call processes.
• Excellent communication and sense of ownership.

Responsibilities

• Share IT Operations responsibilities including app and data support and deployments.
• Administer Azure cloud environment resources and secrets.
• Manage on-premises and cloud networking (LAN/WAN, DNS, VPN, NSG).
• Monitor Azure alerts and respond, triage, escalate as needed.
• Coordinate with engineering teams and vendors on escalations.
• Promote best practices for AI tool use and security.
• Use AI assistants to query systems and automate tasks.
• Handle access requests with least-privilege policy enforcement.
• Maintain onboarding/offboarding procedures and run periodic reviews.
• Process tickets and keep stakeholders informed until resolution.
• Build and maintain automation scripts and runbooks.
• Investigate issues, draft fixes, and peer-review before prod deployment.
• Participate in incident response and root-cause analysis.
• Ensure compliance with security, cost, and operational standards.

Skills

Azure administration

Networking

AI tools usage

Scripting

Communication

Problem solving

On-call experience

Education

Bachelor's degree in Computer Science

Tools

Azure Portal

Azure CLI

Jira Service Management

PowerShell

Job description

# Operations Engineer - Cloud and AI Operations (CD - OE - 20261006)CelaraBuenos AiresRemoteFull Time## DescriptionIn this role, the Operations Engineer will join the IT Operations team. The team handles application and infrastructure support, data support, access and security, software deployments, alerting, monitoring, escalations, and the support ticketing system for internal and external requests.You'll focus on the Azure cloud and infrastructure, on-premises and cloud networking, and helping users get the most out of AI tools. You'll use AI tools and agents to work with the company's software, data, and infrastructure, respond to alerts and escalations, and build automation that cuts manual work.The ideal candidate is a proactive, AI-forward operator with solid Azure and networking experience. Their strength is running and maintaining systems, not designing or architecting them from scratch. They should be excited about the role moving toward more development work over time.The weight of this role sits on operations at first, and it will shift toward more development work as the role grows.What You'll Do* Share the IT Operations team's responsibilities, including application support, data support, and software deployments.* Administer and support the Azure cloud environment, including resource groups, virtual machines, storage accounts, App Services, and Key Vault secrets.* Manage on-premises and cloud networking, including LAN/WAN, firewalls, VPNs, DNS, Azure Virtual Networks, network security groups, and hybrid connectivity between on-premises systems and Azure.* Monitor and respond to Azure infrastructure alerts (Azure Monitor, Application Insights, Log Analytics), triage severity, and resolve or escalate as needed.* Act as a point of contact for operational escalations, coordinate with engineering teams and vendors until resolution, and keep stakeholders updated.* Set and promote best practices that help employees use AI tools effectively, securely, and responsibly, through guidance, training, and hands-on support.* Use AI assistants, agents, and MCP-connected tools to query systems, investigate issues, automate routine tasks, and work with internal software and data.* Fulfill and track access requests for tools and systems (Microsoft Entra ID, Azure RBAC, databases, SaaS applications), following least-privilege and approval policies.* Maintain user onboarding and offboarding procedures and run periodic access reviews.* Work tickets in the support ticketing system for internal and external requests, and keep stakeholders informed until they're resolved.* Build and maintain automation scripts and runbooks, using AI to speed up scripting, documentation, and troubleshooting.* Investigate and fix application issues by pulling code locally, using AI tools to diagnose problems and draft fixes, and getting peer review before deploying to production.* Take part in incident response and root cause analysis, and document findings and preventive actions.* Ensure compliance with security, cost management, and operational standards.## RequirementsRequired* Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience).* Strong experience with Microsoft Azure administration, including Azure Portal, Azure CLI, and core services (compute, storage, networking, App Service).* Networking experience across on-premises and cloud environments, including TCP/IP, DNS, DHCP, VPNs, firewalls, Azure Virtual Networks, and network security groups.* Hands-on experience using AI tools (e.g., Claude, ChatGPT, GitHub Copilot) in daily technical work.* Ability to coach non-technical users on adopting AI tools, with an understanding of responsible AI use and data security considerations.* Experience with Azure monitoring and alerting tools* Proficiency in scripting with PowerShell, Bash, or Python.* Familiarity with ticketing and ITSM workflows (e.g., Jira Service Management) and on-call or escalation processes.* Strong problem-solving skills, attention to detail, and a sense of ownership.* Excellent communication skills, including the ability to explain technical issues to non-technical users.Preferred* Azure certifications (e.g., AZ-900, AZ-104, AZ-700)* Working knowledge of KQL* Experience with freight, parcel, invoice, or other transactional data* Experience with AI agents and/or MCP servers* Familiarity with identity and access management, including Microsoft Entra ID (Azure AD), RBAC, groups, and conditional access.* Exposure to infrastructure-as-code (e.g., Bicep, Terraform) and CI/CD pipelines## Benefits* Competitive Compensation: Market-aligned salary package.* Professional Growth: Direct impact on product architecture and tech leadership.* Great Culture: Collaborative, low-friction, and high-performing environment.