Onsite Field Service Supervisor – Pumps & Equipment

Flowserve Corporation; Buenos Aires; On-site; ARS 1,200,000 - 2,400,000; Full time

Job summary

Flowserve Corporation in Argentina seeks a Field Service Supervisor to lead our field service team, oversee installation, commissioning, troubleshooting and repair of pumps and equipment for customers in oil and gas, chemical, nuclear, coal, and wastewater sectors. You will manage day-to-day operations and drive Flowserve's values.

The role requires coordinating across teams, maintaining safety standards, and delivering on-time service commitments, with a focus on development and customer

Qualifications

• Five+ years of experience in mechanical field service.
• Skilled in removal, repair, and installation of single stage and multistage pumps, and in the operational conditions and performance of rotating equipment.
• Experience in the chemical, power, and/or oil and gas industries strongly preferred.
• Supervisory or other leadership experience that demonstrates an ability to lead, motivate, and develop others, highly preferred.
• Ability to develop and sustain a vision of technical excellence and customer service that is shared by the entire team.
• Must have a collaborative style that encourages the free flow of communication, removes obstacles, and promotes problem solving and teamwork.
• Able to remain calm and even tempered in the face of challenges, demands, and deadlines.
• Communicates effectively, orally or in writing, conveying difficult messages when required to do so.
• Can lead a team to meet deadlines whilst maintaining the required standards.
• Takes responsibility for own personal development at work and motivates direct reports to do the same.
• Able to coach and support the development of colleagues.
• Demonstrates initiative with a problem-solving approach and can-do attitude.
• Experience in project planning for complex jobs or events highly valued.
• Capable in Outlook, Word and Excel and other IT systems/processes.
• Excellent ability to read and interpret blueprints, engineering drawings, and schematics.
• Must be able to travel 50% of the time with overnight stays as required.
• Must have a valid driver’s license with a good driving record.
• BS or BA Degree in relevant field and 5-7 years relevant experience

Responsibilities

• Lead a culture of ongoing development for yourself and individuals within the team. Ensure we have trained Field Service Technicians to support all specialty equipment and develop the training plans for all of them.
• Recruit and retain a global and diverse workforce for the present and future, ensuring the Succession plans are in place for the critical roles within the team.
• Actively support a positive SHEA culture to reduce lost time injuries and recordable accident frequency rate and maintain a safe hazard free work environment.
• Provide first line of supervision to the Field Service Technicians to manage daily priorities. Review and sign off the Field Service Reports prepared by the Field Service Technicians and ensure that they continue identifying pump/seal upgrade opportunities.
• Demand the Sales/Commercial Operations Team the timely update of all the opportunities on the radar/local market thru Flowforce and AMP.
• Complete Field Service Aftermarket Portal (AMP) scheduling actions as defined within field service process and ensure that field service technicians are able to execute their work instructions.
• Together with the Field Service Coordinator, validate that the quotations prepared by the ComOps Team are technically sound and are aligned with customer expectations.
• Drive down the job close out cycle time, ensure quick invoicing and collection of receivables as a contributor to the Primary Working Capital Optimization.
• Work together with the FST Coordinator on preparing the financial and utilization forecast.
• Other duties as assigned

Skills

Leadership / Supervisory experience

Travel willingness (50% travel)

Effective communication skills

Read blueprints and schematics

Problem solving / proactivity

MS Office proficiency

Education

BS/BA Degree in relevant field

Five+ years of mechanical field service experience

Tools

Flowforce

AMP scheduling

MS Office/CRM tools

Job description

Flowserve Corporation in Argentina seeks a Field Service Supervisor to lead our field service team, oversee installation, commissioning, troubleshooting and repair of pumps and equipment for customers in oil and gas, chemical, nuclear, coal, and wastewater sectors. You will manage day-to-day operations and drive Flowserve's values.

The role requires coordinating across teams, maintaining safety standards, and delivering on-time service commitments, with a focus on development and customer