On-Site Facilities & Workplace Lead

JLL; Municipio de Esquel; Presencial; ARS 800.000 - 1.100.000; Jornada completa

Descripción de la vacante

JLL in Microcentro, Buenos Aires, Argentina, is seeking a Facilities & Administrative Services Coordinator to support workplace operations and deliver exceptional customer experiences. You will manage workstation assignments, process invoices, coordinate events, and ensure service excellence across multiple locations.

The role requires 2–3 years in customer service or administration, bilingual Spanish and English, and familiarity with CMMS/IWMS systems.

Formación

• Bachelor's degree or equivalent in related field.
• 2-3 years of customer service experience required.
• Bilingual Spanish and English.
• Experience with digital management platforms and CMMS.
• Basic financial acumen including invoice processing and budget tracking.

Responsabilidades

• Administer employee workstation and parking assignments using digital platforms.
• Provide timely customer service to employees via ticketing systems.
• Review vendor invoices across countries and currencies.
• Maintain program documentation and service logs.
• Track KPIs and report performance metrics.
• Coordinate events and communications.
• Manage reception, concierge, and visitor experiences.
• Oversee conference room scheduling and catering.
• Manage office supplies and vendor coordination.
• Coordinate security, safety, and ESG initiatives.
• Support IT and AV equipment maintenance.
• Assist onboarding and uphold service standards across locations.
• Respond to escalations with proactive problem solving.

Conocimientos

Customer service

Administration

Facilities coordination

CMMS software

Ticketing systems

Digital management platforms

Communication skills

Time management

Problem solving

Educación

Bachelor's degree in Business Administration / Facility Management / Hospitality

Herramientas

CMMS

IWMS

Descripción del empleo

JLL in Microcentro, Buenos Aires, Argentina, is seeking a Facilities & Administrative Services Coordinator to support workplace operations and deliver exceptional customer experiences. You will manage workstation assignments, process invoices, coordinate events, and ensure service excellence across multiple locations.

The role requires 2–3 years in customer service or administration, bilingual Spanish and English, and familiarity with CMMS/IWMS systems.