Network Support Engineer

VyOS EMEA Operations Limited; Argentina; À distance; ARS 121 271 000 - 181 906 000; Plein temps

Avantages offerts par ce poste

Fully remote

Flexible work schedule

20 days vacation

National holidays 10 days

Sick leave as per policy

Résumé du poste

The Network Support Engineer at VyOS Networks is responsible for developing, validating, and optimizing VyOS networking solutions to ensure performance, stability, and usability.

You will design PoC scenarios, test new features, troubleshoot complex issues, and maintain technical documentation while collaborating with developers, support teams, and external partners to extend VyOS compatibility across diverse networks.

Qualifications

• Strong understanding of networking protocols such as BGP, OSPF, VPNs, and firewalls.
• Hands-on experience with VyOS or other open-source networking platforms.
• Proficiency in Python or Bash for automation and testing.
• Strong troubleshooting and problem-solving abilities in complex networks.
• Experience with network performance tuning and security best practices.
• Familiarity with SDN and cloud networking concepts.
• Ability to develop and execute test cases for network functionality.
• Excellent written and verbal communication for technical documentation.

Responsabilités

• Develop new features and optimize existing VyOS code for performance and maintainability.
• Collaborate with developers to review changes, test features, and provide feedback on bugs and proposals.
• Create technical content including solution briefs and datasheets for networking use cases.
• Design, deploy, and configure VyOS-based networks to meet objectives and performance standards.
• Design and deploy PoC scenarios with VyOS, documenting setups and benchmarks.
• Diagnose and resolve network performance, security, and connectivity issues using advanced tools.
• Investigate escalated issues, perform root-cause analysis, and deliver reproducible solutions.
• Conduct functional, performance, and regression testing for VyOS features and fixes.
• Develop and manage automated test frameworks for repetitive tests.
• Enhance testing methodologies with advanced tools and frameworks.
• Conduct interoperability testing with third-party systems for VyOS integration.
• Maintain a centralized knowledge base with detailed, technically accurate articles.

Connaissances

Networking basics

VyOS / Open-source networking

Scripting (Python / Bash)

Troubleshooting

SDN / Cloud networking

Test case design

Technical communication

Outils

VyOS

VMware

KVM

Hyper-V

AWS / GCP / Azure

Description du poste

About Product

VyOS is an open-source network operating system that provides an all-in-one platform for network management. Built on Linux, VyOS integrates powerful routing, firewall, VPN, and network services into a unified system.

Unlike traditional networking hardware, VyOS can be deployed on a wide range of platforms, from physical routers and cloud environments to virtual machines, giving users flexibility and control over their network infrastructure. The key strength of VyOS lies in its comprehensive feature set. It supports dynamic routing protocols (BGP, OSPF, RIP), multiple VPN types (IPsec, OpenVPN, WireGuard), firewall rules, traffic shaping, and more - all configured through a unified command-line interface (CLI) familiar to network engineers. Its ability to scale across various environments makes it popular with organizations seeking open-source networking solutions.

Job description

The Network Support Engineer is responsible for developing, validating, and optimizing VyOS networking solutions to ensure performance, stability, and usability. This role involves designing Proof of Concept (PoC) scenarios, testing new features, troubleshooting complex issues, and maintaining technical documentation. The Network Engineer will work closely with developers, support teams, and external partners to enhance VyOS compatibility and functionality across diverse network environments.

Responsibilities

• Develop new features and optimize existing code for VyOS, ensuring efficient and maintainable implementations.
• Collaborate with developers to review and validate code changes, test feature implementations, and provide feedback on bugs, optimizations, and feature proposals.
• Create technical content, including solution briefs, datasheets, and graphical materials, tailored to address specific networking use cases and technical requirements.
• Design, deploy, and configure network infrastructures using VyOS and other networking equipment to meet project objectives and performance standards.
• Design and deploy PoC scenarios using VyOS, documenting configuration setups, performance benchmarks, and solution viability for customer-specific requirements.
• Diagnose and resolve network performance, security, and connectivity issues, utilizing advanced debugging and analysis tools.
• Investigate escalated technical issues, conduct root cause analysis, and deliver reproducible solutions or detailed technical reports for development resolution.
• Conduct functional, performance, and regression testing for VyOS features and fixes, creating and maintaining detailed test documentation.
• Develop and manage automated test frameworks for repetitive test cases, enhancing testing accuracy and efficiency.
• Enhance testing methodologies by introducing advanced tools and frameworks to optimize validation processes and outcomes.
• Conduct interoperability testing with third‑party systems to ensure seamless integration of VyOS into diverse networking environments.
• Maintain a centralized knowledge base with detailed, technically accurate articles and solution documentation to support internal and external stakeholders.

Requirements

• Strong understanding of networking protocols such as BGP, OSPF, VPNs, and firewalls.
• Hands‑on experience with VyOS or other open‑source networking platforms.
• Proficiency in scripting languages like Python or Bash for automation and testing.
• Strong troubleshooting and problem‑solving abilities in complex network environments.
• Experience with network performance tuning and security best practices.
• Familiarity with software‑defined networking (SDN) and cloud networking principles.
• Ability to develop and execute test cases for network functionality and performance.
• Excellent written and verbal communication skills for technical documentation and collaboration.
• Strong ability to analyze packet captures, system logs, and debugging outputs.

Experience

• Minimum 5 years of experience in networking, system administration, or network security.
• Experience working with VyOS, open‑source network operating systems, or enterprise‑grade networking solutions.
• Prior experience in feature validation, troubleshooting, and debugging network‑related issues.
• Hands‑on experience with virtualization platforms (VMware, KVM, Hyper‑V) and cloud networking (AWS, GCP, Azure).
• Experience conducting Proof of Concept (PoC) demonstrations and documenting technical findings.
• Familiarity with CI/CD pipelines and automated testing frameworks for networking products.

Work Conditions and Compensation

Fully Remote Work

100% remote position allows you to work anywhere.

Flexible Work Schedule

We offer a flexible work schedule that allows you to manage your time while ensuring effective collaboration across our globally distributed teams. The official workday starts between 8 AM and 11 AM (employee local time) and ends between 5 PM and 8 PM (employee local time). While flexibility is encouraged, occasional work outside typical hours may be required to align with colleagues in different time zones. Open communication and availability for cross‑time‑zone meetings are essential for seamless teamwork.

Time Tracking

Employees are required to use time tracker software to monitor working hours and productivity.

Vacation

Enjoy 20 days of annual paid vacation.

National Holidays

You are entitled to up to 10 days of paid leave for recognized national holidays.

Sick Leave

Sick Leave is provided in accordance with company policy.

About VyOS Networks

VyOS Networks is a company dedicated to creating cutting‑edge, open‑source network solutions that empower organizations to manage their networks with flexibility and control. As the company behind the VyOS network operating system, we are committed to delivering a robust, scalable, and secure platform that meets the diverse needs of businesses, service providers, and network professionals worldwide. At VyOS Networks , our work goes beyond just providing technology ‑ we’re shaping the future of networking with a global, community‑driven project. We foster an environment where talented individuals come together to solve complex networking challenges, while continuously improving both our products and ourselves.

Our Mission

Powering a connected world, engineering for the future. We believe that the future of networking lies in open collaboration, continuous innovation, and delivering solutions that keep the world connected, efficiently and securely.

Our Core Values

• Respect: We believe in fostering a respectful environment where we value each other's perspectives and contributions. We maintain a deep respect for our colleagues, our open‑source community, and our clients, ensuring that all interactions are guided by understanding, professionalism, and empathy.
• Responsibility: Trust is the foundation of our success. We hold ourselves to the highest standards of honesty, dependability, and accountability. Whether delivering on a commitment to a client or collaborating with a team member, we take responsibility for our actions and their impact.
• Improvement: We are driven by a relentless desire to improve - ourselves, our products, and the world of networking. Continuous learning, innovation, and refining our processes are key to pushing the boundaries of what’s possible.
• Contentment: At VyOS Networks , we believe that work should inspire and fulfill. We create an environment where people are excited to collaborate, share ideas, and find joy in solving real‑world problems. We aim to inspire others while finding inspiration in the work we do.

Data Processing and Privacy

For more information about how we process your personal data, including the legal bases for processing, retention periods, and your rights, please see ourPrivacy Policy.