Member Experience Host

WeWork; Buenos Aires; Presencial; ARS 600.000 - 900.000; Jornada completa

Descripción de la vacante

WeWork in Buenos Aires is seeking a Community Associate to be the welcoming face of our building and to support the Community Management team daily.

You will manage front desk operations, greet members, assist guests, coordinate events, and help nurture an active, collaborative member community while upholding WeWork policies.

The role emphasizes hospitality experience, strong communication, and enthusiasm for entrepreneurial communities, with on-site responsibilities and a dynamic workplace.

Formación

• College graduate with a four-year degree preferred, but not required.
• Proficient in English.
• 1+ years of hospitality experience.
• Customer service and/or sales experience a plus.
• Strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Passion for entrepreneurial communities.
• Passion and understanding of WeWork’s mission and values.
• Proficient in basic computer skills.

Responsabilidades

• Build a welcoming and collaborative community environment amongst our members through events and building relationships between members.
• Greet members and guests with a warm and welcoming demeanor.
• Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.
• Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.
• Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
• Ensure building-specific forms are up to date including pet forms, filming requests, bike room requests, etc.
• Keep the front desk clean and organized.
• Distribute all necessary info to promote the event including creation and posting of weekly events poster and individual event posters.
• Provide feedback on programming types and evaluate events based on attendance, satisfaction, and impact on the appropriate event team.
• Identify and execute opportunities to connect members with each other.
• Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues.

Descripción del empleo

WeWork in Buenos Aires is seeking a Community Associate to be the welcoming face of our building and to support the Community Management team daily.

You will manage front desk operations, greet members, assist guests, coordinate events, and help nurture an active, collaborative member community while upholding WeWork policies.

The role emphasizes hospitality experience, strong communication, and enthusiasm for entrepreneurial communities, with on-site responsibilities and a dynamic workplace.