Manager, Customer Insights

Cvs Health Corporation; Partido de Quilmes; Presencial; ARS 2.000.000 - 3.200.000; Jornada completa

Descripción de la vacante

Johnson & Johnson seeks a Business Analytics & Customer Insights Manager LATAM to lead insights and advanced analytics for the Latin America region, based in Argentina. You will partner with regional teams to shape pre‑launch strategies and growth opportunities across oncology portfolios, translating data into strategic recommendations for senior leadership.

The role requires 8+ years in analytics, strong leadership, and fluency in English and Spanish, with Portuguese a plus.

Formación

• Requires a Bachelor’s degree in Business, Economics, Engineering, Marketing, Statistics, or related field.
• 8+ years in Business Analytics, Customer Insights, Marketing, or Commercial Strategy with leadership experience.
• Experience in pharmaceutical or healthcare industries, oncology focus preferred.
• Strong partnering with senior leadership and multi-country teams; English and Spanish required; Portuguese a plus.

Responsabilidades

• Translate data, analytics, and customer insights into clear, actionable guidance for brand leadership and senior management.
• Partner with Latam South leadership to drive data‑driven decisions and cross‑portfolio opportunities.
• Lead pre‑launch strategies and portfolio growth efforts across LATAM Oncology markets.
• Act as ambassador for analytics and digital innovation from the Center of Excellence.

Conocimientos

Strategic thinking

Executive communication

Stakeholder management

Leadership

Data analytics translation

Educación

Bachelor’s degree in Business or related field

Master’s degree preferred

Herramientas

BI / Data Visualization

Advanced Analytics

Data Governance

Cross-functional Collaboration

Descripción del empleo

Business Analytics & Customer Insights Manager LATAM

Buenos Aires J&J Family of Companies

Hoy

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com ( .
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
**Job Function:**
Sales Enablement
**Job Sub** **Function:**
Sales Effectiveness
**Job Category:**
People Leader
**All Job Posting Locations:**
Buenos Aires, Argentina
**Job Description:**
**About Innovative Medicine**
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at are searching for the best talent for Business Analytics & Customer Insights Manager LATAM to be in Buenos Aires, Argentina.**
**Purpose:**
We are searching for the best talent for a Manager, Business Analytics & Customer Insights based in Argentina, working within a Regional Center of Excellence and leading insights and advanced analytics for the Latin America business.
This role serves as the strategic business partner for the Latam south leadership team. Collaborate closely with regional teams to support pre‑launch strategies and growth opportunities across the current Oncology portfolio.
Acting as a consultative leader and influencer, this role translates complex data, analytics, and customer insights into clear, actionable and decision‑oriented recommendations for local and regional brand leadership and senior management.
The role also acts as an ambassador for advanced analytics and digital innovation from the Center of Excellence, operating under the highest compliance and ethical standards.
**You will be responsible for** **:**
+ Act as a strategic thought partner for Oncology, supporting local and regional brand teams with insights that shape pre‑launch strategies and portfolio growth opportunities.
+ Translate integrated data, analytics, and customer insights into clear, actionable recommendations that inform strategic and tactical decisions for brand leadership and senior executives.
+ Partner closely with the Latam South leadership team to identify cross‑portfolio opportunities and enable data‑driven decision making across the business.
+ Accompany brand teams throughout the year during key business and brand moments, ensuring insights are timely, relevant, and decision‑oriented.
+ Act as an ambassador for advanced analytics and digital innovation from the Center of Excellence, promoting the adoption of AI, forecasting, and analytics solutions aligned to business priorities.
+ Support long‑range forecasting, helping teams project 5‑year sales scenarios and elevate the quality of strategic planning discussions.
+ Foster a data‑driven culture and ensure all activities are executed in full compliance with internal policies and ethical standards.
**Qualifications / Requirements:**
Bachelor's degree in Business, Economics, Engineering, Marketing, Statistics, or related fields; Master's degree is a plus.
8+ years of experience in Business Analytics, Customer Insights, Marketing, Commercial Strategy, or related roles, including prior experience in managerial or leadership positions.
Experience in the pharmaceutical or healthcare industry, preferably in Oncology and high‑cost markets.
Proven experience partnering with senior leadership teams and influencing business decisions.Experience working in regional or multi‑country environments.
Advanced English (written and spoken); Spanish required; Portuguese highly desirable.
**Skills:**
+ Strategic and consultative mindset, with a results‑oriented and proactive approach
+ Strong business acumen in high‑cost, high‑specialty pharma markets
+ Advanced analytics and insights translation
+ Executive communication and storytelling
+ Stakeholder management and collaboration
+ Change leadership and adoption mindset
**Required Skills:**
**Preferred Skills:**
Advanced Analytics, Business Intelligence (BI), Business Process Management (BPM), Business Savvy, Collaboration, Cross-Functional Collaboration, Data Analysis, Data Governance, Data Privacy Standards, Data Quality, Data Visualization, Developing Others, Inclusive Leadership, Leadership, Performance Measurement, Tactical Planning, Team Management, Transparency Reporting, Workflow Analysis