Maintenance Coordinator

CS Outsource; Argentina; Remote; ARS 1,200,000 - 2,000,000; Full time

Job summary

CS Outsource is seeking an organized Maintenance Coordinator to oversee maintenance requests and coordinate vendors for properties. The role emphasizes timely issue resolution and seamless tenant communication across STR and LTR contexts.

The ideal candidate has 2+ years in maintenance coordination or property management, with strong vendor coordination, documentation, and English communication skills. Remote work is supported, with reliance on Google Workspace and property management software.

Qualifications

• 2+ years in maintenance coordination or property management.
• Experience coordinating contractors and vendors.
• Strong English communication and documentation skills.

Responsibilities

• Receive, review, and prioritize maintenance requests from tenants and teams.
• Coordinate repairs with technicians, contractors, and vendors.
• Schedule appointments and provide access information to vendors.
• Follow up on work orders to meet timelines.
• Handle urgent maintenance per procedures.
• Communicate clearly with all stakeholders throughout repairs.
• Obtain and compare estimates; escalate costly repairs for approval.
• Maintain records of work orders, invoices, and photos.
• Monitor recurring issues and suggest preventative maintenance.
• Coordinate property access and vendor instructions.
• Update property management systems and tracking sheets.
• Ensure completed work meets quality expectations before closure.

Skills

Organizational skills

Time-management

Communication skills

Follow-up skills

Attention to detail

Documentation skills

Remote work independence

Google Workspace

Property management software

Vendor coordination

Tools

Google Workspace

AppFolio

Buildium

Propertyware

Rent Manager

Yardi

Guesty

Hostaway

Job description

We are looking for an organized and proactive Maintenance Coordinator to oversee maintenance requests, coordinate vendors and technicians, and ensure property issues are resolved quickly and efficiently.

The ideal candidate has experience in property management, short-term or long-term rentals, facilities coordination, or home services, and is comfortable managing multiple maintenance requests at the same time.

Key Responsibilities

• Receive, review, prioritize, and track maintenance requests from tenants, guests, property managers, and internal teams.
• Coordinate repairs with maintenance technicians, contractors, and vendors.
• Schedule appointments and ensure vendors have the necessary information and access.
• Follow up on open work orders and ensure issues are resolved within expected timelines.
• Handle urgent and emergency maintenance issues according to established procedures.
• Communicate clearly with tenants, guests, property managers, and vendors throughout the repair process.
• Obtain and compare estimates when required and escalte higher-cost repairs for approval.
• Maintain accurate records of work orders, invoices, photos, estimates, and completed repairs.
• Monitor recurring maintenance issues and identify opportunities for preventative maintenance.
• Coordinate property access, lockbox/entry information, and vendor instructions.
• Update property management systems and internal tracking sheets.
• Ensure completed work meets quality expectations before closing maintenance requests.

Requirements

• 2+ years of experience in maintenance coordination, property management, facilities management, or a related role.
• Strong experience coordinating contractors, handymen, plumbers, electricians, HVAC technicians, and other vendors.
• Excellent communication and follow-up skills.
• Strong organizational and time-management abilities.
• Ability to prioritize multiple work orders based on urgency and impact.
• Comfortable handling emergency maintenance situations.
• Strong attention to detail and documentation skills.
• Proficiency with Google Workspace and property management/work-order software.
• Ability to work independently in a remote environment.
• Strong English communication skills, both written and verbal.

Preferred Experience

• Experience with short-term rentals (STR), vacation rentals, or long-term rentals (LTR).
• Experience with property management platforms such as AppFolio, Buildium, Propertyware, Rent Manager, Yardi, Guesty, Hostaway, or similar systems.
• Experience coordinating maintenance for multiple properties.
• Knowledge of common residential maintenance issues, including HVAC, plumbing, electrical, appliances, locks, and general repairs.

What We’re Looking For

We need someone who is responsive, organized, solution-oriented, and excellent at follow-through. You should be comfortable taking ownership of a maintenance request from the moment it is reported until the issue is fully resolved.

If you have strong maintenance coordination and property management experience and enjoy keeping operations running smoothly, we’d love to hear from you.