LMS & Training Operations Analyst

Zohorecruit; Buenos Aires; Presencial; ARS 600.000 - 900.000; Jornada completa

Descripción de la vacante

Wyndham Hotels & Resorts in Buenos Aires, Argentina, seeks an Analyst, GSS Training Admin to support Global Shared Services training programs for team members and franchisees. You will handle enrollments, LMS issues, reporting, and logistical coordination for virtual and in-person sessions.

This role also manages budgets, invoices, and third-party vendor administration, ensuring timely responses to inquiries and smooth training operations.

Formación

• Bachelor's degree preferred; equivalent experience in training administration, learning operations, or related fields.
• 1-3 years of experience in training administration, learning operations, or similar administrative support roles.
• Experience supporting LMS platforms and virtual learning environments.
• Experience processing vendor invoices or supporting vendor administration activities.
• Demonstrated experience supporting U.S.-based HR processes.
• Experience supporting U.S.-based HR processes or working in a Shared Services environment is strongly preferred.
• Fluency in English (written and verbal) required.

Responsabilidades

• Manage training and development administration activities, including enrolling attendees, troubleshooting high-level enrollment and LMS issues, providing technical and administrative support, providing high-level reporting or registration information for programs, and coordinating virtual and in-person learning program logistics and live support.
• Execute webinar host role for administrative and technical support of WU offered webinars and those offered in partnership with third party vendors and other departments within WH&R.
• Support overall budget management of both franchisee and team member budgets to include specific line-items strategy and monthly spending management, processing invoices for all WU, and reconciliation of monthly pcard charges in accordance with company policies.
• Receive, manage organization, respond, and triage LMS inquiries from the WU mailbox and resolve non-escalated, routine inquiries in accordance with established guidelines.
• Support third-party administration - monitor and execute training related contract approvals, process and reconcile vendor invoices and training program expenses, manage overall tracking of all WU vendor relationships, and submit finalized invoices for Accounts Payable processing.
• Manage supplies and giveaways from an inventory, ordering, and shipping standpoint for all training programs (in person and virtual).

Conocimientos

Attention to detail

Communication

Multitasking

Professionalism

Discretion

English proficiency

Educación

Bachelor's degree

Herramientas

LMS

Zoom

Invoice management platform

Microsoft Office

Smartsheet

Descripción del empleo

Wyndham Hotels & Resorts in Buenos Aires, Argentina, seeks an Analyst, GSS Training Admin to support Global Shared Services training programs for team members and franchisees. You will handle enrollments, LMS issues, reporting, and logistical coordination for virtual and in-person sessions.

This role also manages budgets, invoices, and third-party vendor administration, ensuring timely responses to inquiries and smooth training operations.