Legal Assistant / Customer service

Solvo Global Careers; Córdoba; On-site; ARS 689,000 - 1,378,000; Full time

Job summary

Solvo Global Careers in Córdoba, Argentina seeks a highly organized Legal Assistant to support our personal injury practice. The role focuses on client communication, case management, and coordination with hospitals, police, and insurers.

Schedule aligns with EST hours (10:00-18:00 / 12:00-20:00). Candidates should have at least 1 year of customer service experience and strong English skills (C1/B2+). The job emphasizes confidentiality and professional handling of sensitive information.

Qualifications

• 1+ year of Customer Service Experience.
• C1 highly preferred / B2+ fluent English Level with strong experience.

Responsibilities

• Client follow-up: Maintain constant and effective communication with clients.
• Institutional contact: Coordinate with hospitals, police stations, insurance companies, and other institutions related to personal injury cases.
• Case management: Handle a large number of cases effectively, ensuring each receives proper attention.
• Task prioritization: Organize and prioritize tasks based on importance and urgency.
• Therapy scheduling: Manage the scheduling of physical therapy sessions and follow up with clients.
• Handling sensitive and confidential matters: Manage sensitive information with discretion and professionalism.

Skills

Customer service

English - C1/B2+

Job description

Schedule: Monday to Friday 10:00 AM to 6:00 PM EST or 12:00 PM to 8:00 PM EST

We are dedicated to providing exceptional legal services in personal injury cases. We are looking for a highly organized and proactive Legal Assistant to join our team.

Responsibilities:

• Client Follow-Up: Maintain constant and effective communication with clients.
• Institutional Contact: Coordinate with hospitals, police stations, insurance companies, and other institutions related to personal injury cases.
• Case Management: Handle a large number of cases effectively, ensuring each receives proper attention.
• Task Prioritization: Organize and prioritize tasks based on importance and urgency.
• Therapy Scheduling: Manage the scheduling of physical therapy sessions and follow up with clients.
• Handling Sensitive and Confidential Matters: Manage sensitive information with discretion and professionalism.

Skills:

• +1 year of Customer Service Experience, The experience can be on BPO (Call center) or local CSR experience
• C1 highly preferred / B2+ fluent English Level with strong experience accepted.