Lead Site Reliability Engineer

EPAM Systems; Argentina; On-site; ARS 1,400,000 - 2,000,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Upskilling programs

Global career opportunities

Job summary

EPAM Systems is seeking a hands-on Lead Site Reliability Engineer to maintain and enhance a Java services ecosystem. You will collaborate with a backend team to strengthen reliability, observability, and on-call practices across critical services.

You will lead on-call support for identity services, troubleshoot production issues via logs and telemetry, and deploy patches for cloud infrastructure. Strong AWS, DynamoDB, ElastiCache experience and leadership are required.

Qualifications

• 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems.
• Strong experience with Amazon Web Services in production environments.
• Strong experience with Amazon DynamoDB and Amazon ElastiCache operations.
• Proven experience with observability and troubleshooting in distributed systems using logs and telemetry.
• Hands-on experience with Git-based workflows.
• Hands-on experience with Gradle in Java service environments.
• Leadership skills to guide reliability improvements and support operational decision-making.
• Incident response skills to communicate operational issues clearly and concisely in writing.
• Fast learning ability to absorb information quickly and apply it during on-call support.
• SLO management skills to track, evaluate, and improve reliability through repeatable processes.
• English proficiency: B2 (Upper-Intermediate)

Responsibilities

• Provide on-call support for Java backend identity services during business hours.
• Troubleshoot complex production issues using logs and telemetry to identify root causes.
• Prepare and deploy patches to address issues in cloud infrastructure.
• Implement reliability improvements for key identity services through practical code and configuration changes.
• Build and refine metrics and dashboards to enable rapid assessment of platform health.
• Monitor SLOs across backend services and drive remediation when error rates increase.
• Create and improve runbooks to standardize operational responses across services.

Skills

SRE/DevOps

Observability

On-call support

Git workflows

Gradle

Incident response

SLO management

English B2

Tools

AWS

DynamoDB

ElastiCache

Gradle

Kubernetes

Terraform

Grafana

New Relic

Job description

We are looking for a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while partnering closely with a backend engineering team. You will strengthen reliability, observability, and on-call practices across critical services.

Responsibilities

• Provide on-call support for Java backend identity services during business hours
• Troubleshoot complex production issues using logs and telemetry to identify root causes
• Prepare and deploy patches to address issues in cloud infrastructure
• Implement reliability improvements for key identity services through practical code and configuration changes
• Build and refine metrics and dashboards to enable rapid assessment of platform health
• Monitor SLOs across backend services and drive remediation when error rates increase
• Create and improve runbooks to standardize operational responses across services

Requirements

• 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems
• Strong experience with Amazon Web Services in production environments
• Strong experience with Amazon DynamoDB and Amazon ElastiCache operations
• Proven experience with observability and troubleshooting in distributed systems using logs and telemetry
• Hands-on experience with Git-based workflows
• Hands-on experience with Gradle in Java service environments
• Leadership skills to guide reliability improvements and support operational decision-making
• Incident response skills to communicate operational issues clearly and concisely in writing
• Fast learning ability to absorb information quickly and apply it during on-call support
• SLO management skills to track, evaluate, and improve reliability through repeatable processes
• English proficiency: B2 (Upper-Intermediate)

Nice to have

• Kubernetes
• Terraform
• Grafana
• Apache Kafka
• New Relic

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn