Senior Site Reliability Engineer

EPAM Systems; Argentina; On-site; ARS 136,430,000 - 181,906,000; Full time

Benefits offered by this job

International projects with top brands

Global teams of diverse peers

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling & certification courses

LinkedIn Learning access

Global career opportunities

Volunteer and community involvement

Job summary

EPAM Systems seeks a hands-on Senior Site Reliability Engineer to maintain and improve a Java services ecosystem, working with an SRE peer and backend team to boost reliability and observability.

You will contribute to on-call support, build robust runbooks, and implement monitoring with dashboards, SLOs, and incident reporting to reduce downtime and accelerate recovery.

Qualifications

• 3+ years of Site Reliability Engineering or DevOps experience for distributed systems.
• On-call support for production services during business hours.
• Proven experience with Amazon Web Services in production environments.
• Hands-on with Amazon DynamoDB and Amazon ElastiCache.
• Strong Git skills for operational and reliability changes.
• Solid Gradle knowledge for Java-based services.
• Clear written communication for incident reports.
• Upper-Intermediate English (B2).

Responsibilities

• Provide on-call support for Java backend identity services during business hours.
• Troubleshoot production issues using logs and telemetry and drive root-cause resolution.
• Prepare and deploy patches to address issues in cloud infrastructure.
• Improve service reliability by implementing changes that reduce errors and instability.
• Build and refine metrics and dashboards to surface platform health and behavior.
• Monitor SLOs and propose code changes to improve attainment.
• Create and improve runbooks to standardize operations and reduce recovery time.
• Communicate incidents and risks clearly in writing during live response.
• Collaborate with engineers to align operational practices with service ownership.

Skills

AWS

DynamoDB

ElastiCache

Git

Gradle

On-call

Incident response

English (B2)

Tools

Kubernetes

Terraform

Grafana

New Relic

Apache Kafka

Job description

We are looking for a hands-on Senior Site Reliability Engineer to help maintain, enhance, and support a Java services ecosystem in close collaboration with an SRE peer and a backend engineering team. You will strengthen reliability, observability, and operational readiness while participating in on-call support.

Responsibilities

• Provide on-call support for Java backend identity services during business hours
• Troubleshoot complex production issues using logs and telemetry and drive root-cause resolution
• Prepare and deploy patches to address issues in cloud infrastructure
• Improve service reliability by implementing practical changes that reduce errors and instability
• Build and refine metrics and dashboards to surface platform health and service behavior
• Monitor SLOs and propose code changes that improve SLO attainment as issues arise
• Create and improve runbooks to standardize operational response and reduce time to recovery
• Communicate incidents and operational risks clearly in writing during live response
• Collaborate closely with engineers to align operational practices with service ownership

Requirements

• 3+ years of Site Reliability Engineering or DevOps experience supporting distributed systems
• Strong on-call support experience for production services and incident response during business hours
• Proven experience with Amazon Web Services in production environments
• Hands-on experience with Amazon DynamoDB and Amazon ElastiCache
• Strong Git skills for collaborating on operational and reliability code changes
• Solid Gradle knowledge for building and maintaining Java-based services
• Strong troubleshooting skills using logs and telemetry to identify root causes
• Clear written communication skills for documenting and reporting operational issues during incidents
• Proactive learning mindset to absorb complex information quickly and apply it under pressure
• Upper-Intermediate English proficiency (B2)

Nice to have

• Kubernetes
• Terraform
• Grafana
• New Relic
• Apache Kafka

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn