Lead Dynamics 365 CRM Consultant & Solutions Architect

EvoPoint Solutions; Argentina; On-site; ARS 1,200,000 - 2,400,000; Full time

Job summary

EvoPoint Solutions is seeking a Dynamics 365 CE/CRM Consultant to technically lead complex implementations, guiding CRM solutions and defining technical patterns to ensure scalable, secure, and well-integrated systems that enhance sales, service, and customer experience.

This role requires strong pattern design, governance, and hands-on experience with Dynamics 365 Sales, Customer Service, Power Platform, and Dataverse.

Qualifications

• Bachelor’s degree in Systems Engineering, Software Engineering, Business Admin, Industrial Eng, Tech, or related field.

Responsibilities

• Design complex solutions integrating Dynamics 365 CRM, Customer Experience, and business process modeling.
• Define technical patterns, controls, and standards for Dynamics 365 configuration and Power Platform.
• Establish strategies for data, security, integrations, and critical production environments.
• Troubleshoot complex technical issues and lead root cause analysis.
• Optimize solutions for reliability, security, performance, automation, and cost efficiency.
• Evaluate technical alternatives and communicate risks, dependencies, and trade-offs.
• Lead technical reviews, solution validations, and operational readiness activities.
• Provide technical guidance and knowledge transfer to less experienced consultants.
• Support technical decision-making with clients, architecture, security, and operations teams.
• Identify reusable assets and propose improvements to technical standards, processes, and delivery practices.
• Maintain clear documentation and communicate progress, risks, dependencies, and blockers throughout the project lifecycle.

Skills

Dynamics 365 CE/CRM

Power Platform

Dataverse

CRM configuration

Data modeling

Integrations

Security & access management

Automation & business rules

Sales & service processes

Production environments

Communication

Education

Bachelor’s degree in Systems/Software Eng or related

Tools

Power Apps

Power Automate

Dataverse

Job description

EvoPoint Solutions is seeking a Dynamics 365 CE/CRM Consultant to technically lead complex implementations, guiding CRM solutions and defining technical patterns to ensure scalable, secure, and well-integrated systems that enhance sales, service, and customer experience.

This role requires strong pattern design, governance, and hands-on experience with Dynamics 365 Sales, Customer Service, Power Platform, and Dataverse.