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IQVIA in LATAM is seeking a Senior Backend Engineer to lead centralized monitoring activities for multiple global projects, ensuring timely delivery and quality. The role emphasizes leadership, risk management, and collaboration with clinical operations teams to maintain study integrity and performance.
The position offers fully remote work across LATAM, with strong English proficiency and the ability to coordinate across time zones and stakeholders while upholding IQVIA SOPs and guidelines.
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**Job Description**
Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non‑technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
**Responsibilities**
**Key Responsibilities**
**Datacenter Services Operations-Break/Fix and Hardware Maintenance:**
-Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
-Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.
**Datacenter Services Operations-Network Configuration, Installation, and Augmentation:**
-Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.
-Validates cabling, checking network environment build and connectivity is established, verifying that devices are connected and error free.
**Technical Support and Trouble Shooting-Technical Support and Trouble Shooting:**
-Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, potentially identifying and escalating trends, and documenting steps or resolutions involved in maintaining the environments.
**Safety and Compliance-Safety, Security, Compliance, and Documentation:**
-Oversees adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays in sync with site rules, colocation vendor rules, and signs‑off within a data center and/or customer site environments.
-Upholds and ensures established security procedures, considering applicable local regulations, conducting functional testing of security.
-Ensures compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on‑site work at customer locations and at office, with limited supervision.
**Continuous Improvement:**
-Trains advance fix and repair techniques that align with corporate objectives and adheres to SOPs and MOPs for operational Data Center Change Control processes.
-Identifies repeating problems or trends, escalating issues to senior peers and/or external experts, operations team, and engaging global team about local issues.
-Analyzes issues for repeating problems or trends, escalating identified issues to external experts and operations team, and engaging global team about local issues.
**Collaboration, Vendor Relations, and Leadership-Collaboration, Vendor Relations, and Leadership**
-Leads collaboration efforts with project teams/colocation partners to properly test and validate the installation, operation and performance of electrical/mechanical systems and coordinate site utility requirements.
-Acts as a technical liaison for technical and non‑technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
-Ensures contractors and vendors deliver quality services and that all SLAs are being met.
-Contributes to quality assurance through process creation and training of less experienced peers.
**Core Responsibilities**
**Planning & Execution:**
-Completes complex and/or ambiguous tasks in accordance with project requirements, with limited instructions. Provides guidance to team members on shifting priorities and resources according to team needs.
**Collaboration & Partnership:**
-Collaborates across teams to lead the delivery of impactful work and provide support for critical team objectives. Leverages advanced understanding of business, stakeholder, and/or customer needs to build partnerships within and outside of team.
**Problem Solving:**
-Develops and shares procedures to identify and resolve routine or non‑routine issues, serving as an escalation point for the team. Collects and reviews data and/or information to troubleshoot complex errors.
**Continuous Learning:**
-Embraces continuous learning by actively seeking to build knowledge and learning new skills and/or tools and staying current with trends and best practices in one's field. Seeks out and leverages feedback and advanced training to improve skills.
**Continuous Improvement:**
-Recommends, implements, and shares improvements to improve the efficiency and effectiveness of complex processes, protocols, and workflows.
Career Level - OP4
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life‑saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Buenos Aires, Argentina
Mexico City, Mexico
Santiago, Chile
Lima, Peru
São Paulo, Brazil
Bogota, Colombia
Full time
R
**Job Overview**
The Leader of the Centralized Monitoring team, partner with the project and clinical lead to achieve the delivery of the project's overall objectives to the sponsor's satisfaction per contract, while optimizing speed, quality and cost of delivery and in accordance with IQVIA SOPs, policies and practices.
**Essential Functions:**
+ Leadership activities:
+ Leader of the Centralized Monitoring team, partner with the project and clinical lead to perform oversight on clinical deliverables on global assigned projects as per the protocol, SOPs, respective regulation/guidelines and project Clinical Operations Plan.
+ Unblinded Clinical Lead, including IP management for the assigned study to identify risk and proposed mitigation (including re‑supply, re‑labelling, Import/export licenses etc.)
+ May act as Clinical Lead when there is not assigned to the study and at project close out.
+ Manage project resources (CRAs/ Central Monitors/ Clinical Trial Assistants/ Centralized Monitoring Assistants)
+ Analytical activities:
+ Manage, monitor and complete study/site metrics trending (trend analysis of clinical aspects of the trial, share trends and agree on action plan, review, triage and action clinical study alerts, monitor clinical operation plan compliance etc.).
+ Contribute to developing the study specific analytics strategy and work on developing advanced analytics.
+ Support project management team to develop monitoring strategy, including monitoring triggers/thresholds.
+ Attend study team and /or client meetings.
+ Provide Inputs to clinical study teams, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections.
+ Development and use of study management plans, and/or RBM specific tools and templates, and/or other study specific plans to evaluate the quality and integrity of the study.
+ Ensure complete and accurate documentation of all the study specific tools and templates and keep the project Audit ready, including eTMF oversight.
+ Mentors or coaches for junior staff.
**Qualifications:**
+ Bachelor's degree in life sciences or related field.
+ +3 years of relevant clinical monitoring experience (as remote or on site CRA). Advanced knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements; i.e., ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct.
+ +2 years in a Lead role.
+ Strong written and verbal communication skills including advanced command of English (Mandatory).
+ Strong organizational, problem solving and decision making skills.
+ Results and detail‑oriented approach to work delivery and output.
+ Excellent motivational, influencing, negotiating and coaching skills.
+ Ability to work on multiple global projects and manage competing priorities.
+ To lead team and effectively work in team.
#LI-NRJ #LI-Remote
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
At Prometeo Talent , we connect top‑tier tech and engineering professionals with companies that are shaping the future. With a strong presence across America and Europe , we’re proud to be one of the highest‑rated recruitment agencies in the market.
We're currently partnering with a fast‑growing US‑based cybersecurity startup . The company is building innovative security solutions that help organizations strengthen their cybersecurity posture through intelligent, scalable, and modern technology. As an early‑stage startup, you'll have the opportunity to work on complex technical challenges, contribute to product evolution, and make a direct impact on the growth and success of the platform.
About us
At Prometeo Talent , we connect top‑tier tech and engineering professionals with companies that are shaping the future. With a strong presence across America and Europe , we’re proud to be one of the highest‑rated recruitment agencies in the market.
We're currently partnering with a fast‑growing US‑based cybersecurity startup . The company is building innovative security solutions that help organizations strengthen their cybersecurity posture through intelligent, scalable, and modern technology. As an early‑stage startup, you'll have the opportunity to work on complex technical challenges, contribute to product evolution, and make a direct impact on the growth and success of the platform.
The OpportunityWe are looking for a Senior Backend Engineer who thrives in startup environments and enjoys building scalable systems from the ground up.
This role is ideal for engineers who combine deep backend expertise with a strong ownership mindset . You will play a key role in designing , building , and maintaining distributed systems while collaborating with a highly technical and fast‑moving team.
The ideal candidate has extensive experience with Java and Python , enjoys solving complex engineering problems, and embraces AI‑assisted development workflows to increase productivity without compromising quality.
ResponsibilitiesDesign, build, and maintain scalable backend services using Java and Python.
Develop distributed systems involving databases, APIs, message queues, and data processing pipelines.
Take full ownership of features and services throughout their lifecycle, from design and implementation to monitoring and optimization.
Build production‑ready systems with a strong focus on reliability, performance, and maintainability.
Collaborate closely with product and engineering teams to translate business requirements into technical solutions.
Improve system performance, scalability, and operational efficiency across the platform.
Leverage AI‑assisted development tools to accelerate delivery while ensuring code quality and engineering best practices.
Participate in architectural discussions and contribute to key technical decisions as the company scales.
Continuously improve development processes, tooling, and engineering standards.
8+ years of experience in software engineering or backend development.
5+ professional experience with Python , building and maintaining production‑grade backend systems.
Strong experience with Java .
Hands‑on experience with AI/LLM-based application development (AI agents, agentic systems, or LLM‑powered applications)
Experience building AI‑driven features, LLM integrations, or agentic workflows in production environments is highly preferred.
Solid understanding of distributed systems, scalable architectures, and asynchronous processing.
Experience working with databases, message queues, and data processing pipelines .
Hands‑on experience with Docker and Kubernetes in production environments.
Proven experience building, maintaining, optimizing, and improving products after launch.
Strong ownership mindset, autonomy, and ability to thrive in startup or fast‑paced environments .
Advanced English level
Nice to have
Experience working in product‑focused companies, owning products beyond the initial development phase.
Experience in cybersecurity products or security‑focused platforms.
Experience with Kafka, RabbitMQ, or similar messaging systems.
Experience building large‑scale distributed data processing systems.
Background in high‑growth startups or scale‑ups.
Previous experience in large technology companies
What’s in it for You
100% remote work with flexibility to work from LATAM.
Join an early‑stage cybersecurity startup where your work will directly impact the product and company growth.
Be part of an engineering culture that embraces modern AI‑assisted development workflows.
Company-provided laptop and equipment.
Generous PTO and regional holidays.
High ownership, autonomy, and direct influence on technical decisions.