KYC Relationship Officer - Client Service Associate

Testing Site - JPMC; Buenos Aires; On-site; ARS 60,582,000 - 106,019,000; Full time

Job summary

Testing Site - JPMC is seeking a KYC Relationship Officer to join the CBCO KYC Organization in Buenos Aires, Argentina. You will partner with Bankers and AML/KYC Operations to ensure client KYC records meet regulatory standards and complete due diligence at inception and renewal.

The role requires strong AML/KYC knowledge, excellent communication, and the ability to manage renewal cycles, risk, and client expectations in a fast-paced environment.

Qualifications

• BA/BS degree or equivalent work experience in financial services.
• Ability to identify AML risks and apply AML/KYC policy concepts.
• Strong verbal and written communication skills.
• Excellent time management and organizational skills.

Responsibilities

• Manage client and partner expectations in a consultative way.
• Exhibit ownership of KYC/AML experience and client experience.
• Ensure KYC/AML deliverables are met and hold internal partners accountable.
• Demonstrate ongoing understanding of KYC/AML processes and address delays/inefficiencies.
• Manage operational risk through awareness of process risks.
• Escalate risk items and drive issues to closure.
• Support banker in client selection and risk assessment.
• Independently manage renewal cycle of Due Diligence Forms with Relationship Management.
• Maintain timely portfolio management while preserving quality.

Skills

KYC policy

AML risk

Communication

Time management

Analytical skills

Risk awareness

Multi-tasking

Client focus

Independent work

Credit training

Education

BA/BS degree in financial services

Job description

The Commercial Banking Client On-boarding (CBCO) Know Your Customer (KYC) Organization will be the team's supporting client coverage with the fulfillment of Anti-Money Laundering (AML)/ KYC requirements.

The CBCO KYC Organization is seeking a KYC Relationship Officer who will partner with Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.

Job Responsibilities

• Manage client and partner expectations and understanding in a consultative way
• Exhibit ownership of KYC/AML experience and client experience
• Ensure KYC/AML deliverables are met and hold internal partners accountable
• Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies
• Manage operational risk effectively through diligent awareness of risks in our processes
• Escalate appropriate risk items and drive issues to closure
• Manage client risk effectively by supporting the banker in client selection process
• Independently manage renewal cycle of Due Diligence Forms with Relationship Management Partnership
• Accountable for timely portfolio management while maintaining quality expectations

Required Qualifications, Capabilities and Skills

• Ability to properly identify AML risks and apply the AML/KYC policy concepts
• Strong verbal and written communication skills.
• Excellent time management and organizational skills.
• Strong analytical and problem-solving skills
• BA/BS degree or equivalent work experience in financial services
• Working knowledge of risk factors that may impact specific products and industries
• Ability to multi-task effectively and leverage internal resources
• Strong client focus and ability to partner with various internal groups
• Independent, self-motivated with an ability to adapt and be flexible in a team environment
• Previous credit training or underwriting experience