IAM Specialist - Identity (Sailpoint) - EY GDS
Company: EY
Position: IAM Specialist - Identity
Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets!
The opportunity: Identity and Access Management (IAM) organization, a part of Information Security, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the IAM team, this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy-driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols.
Your key responsibilities:
- Maintain and operate EY's Global Account Provisioning platforms in an efficient, secure manner.
- Provide L3 support services for technologies including SailPoint IIQ, Microsoft Identity Management (MIM), Hitachi Self Service Password Reset (SSPR), Imanami Group ID, and other supporting technologies.
- Monitor the health and maintain infrastructure on both Linux and Windows servers.
- Monitor jobs/tasks to ensure successful completion and take corrective action for failures.
- Partner and collaborate with the global HR team for any changes and data-driven issues.
- Work closely with implementation and engineering for BAU issues and raise items as needed to vendors.
- Contribute to projects with a focus on ensuring production readiness.
- Validate that infrastructure services are not interrupted after systems or configuration changes.
- Work on Service Now tickets raised from L2 teams.
- Ensure processes and procedures are followed.
- Maintain Service accounts and Certificates, ensuring compliance by resetting and renewing regularly as standards.
- Collaborate with Service Management team to ensure operational deliverables like service documentation, knowledge materials, monitoring requirements, and support structures are in place and updated as appropriate.
- Work with Change Management team to ensure product changes are appropriately communicated, documented, and approved.
- Periodically review and update global process documentation and knowledge materials.
- Communicate updates regarding supported projects, initiatives, developments, and status to Identity Operations team and Leadership.
- Collaborate with Global Information Security and Security Operations to ensure supported services align with Code of Connection and any external security audits.
Skills and attributes for success:
- Experience in all SailPoint IdentityIQ features like LCM, Reporting/Analytics, and Certifications. Exposure to Java is an added advantage.
- Detailed knowledge of the functioning of the MIM sync engine and different types of Connectors, Precedence, Run profiles, etc.
- Hands-on experience in Azure AD Connect and Azure AD.
- Experience in Hitachi SSPR is an added advantage.
- Good understanding of project management principles and practices.
- Experience with Database (MSSQL, MySQL).
- Experience in scripting mainly PowerShell and Beanshell.
- Experience with Apache Tomcat administration.
- Maximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business needs.
- Partner with other global support teams to address issues while collaborating with colleagues in other regions and countries.
- Flexibility to work in a 24*7 support structure.
To qualify for the role, you must have:
Degree in Computer Science or related field or equivalent work experience.
Experience: Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operational experience with Identity Management Solutions.
Ideally, you’ll also have:
Certification Requirements: ITIL Foundation Certification, SailPoint IdentityIQ.
What we look for: We’re looking for someone who can collaborate globally with different regions and cultures. Problem-solves, thinks critically, and communicates effectively.
Company: EY
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and...