IA Operations Executive (Full Time)

Darwin AI; Córdoba; Híbrido; ARS 40.325.000 - 67.209.000; Jornada completa

Descripción de la vacante

A technology company specializing in AI seeks a Customer Experience professional to join their Operations team in Córdoba, Argentina. This role involves onboarding new accounts, assisting clients with functionalities, and providing technical support on AI built. Ideally, candidates should have proven experience in customer service, data analysis, and a passion for technology and innovation. Benefits include language classes, access to OpenAI, and generous paid time off.

Servicios

Access to language classes

Complimentary OpenAI premium license

25 days/year of paid time off

Soft hybrid work model

Formación

• Proven experience in Customer Experience roles or technical support.
• Ability to analyze data and make customer-oriented decisions.
• Practical experience in creating and managing JSONs.
• Knowledge of process automation tools.

Responsabilidades

• Carry out the onboarding of new accounts.
• Follow up with clients for new use cases and functionalities.
• Provide technical support to clients on the AI.

Conocimientos

Customer service skills

Data analysis

JSON management

Process automation

Adaptability

Communication skills

Herramientas

Zapier

Descripción del empleo

We are looking for someone to join our Operations team who not only understands the importance of providing exceptional service but is also interested in technology and AI. This role is ideal for someone who enjoys combining their customer service skills, and, techniques to build artificial intelligence assistants for our clients.

In this role you will:

• Carry out the onboarding of new accounts received by the team
• Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool
• Provide technical support to clients on the AI built
  
  

Requirements

• Proven experience in Customer Experience roles or technical support
• Ability to analyze data and use it in making customer-oriented decisions
• Practical experience in creating and managing JSONs
• Knowledge of process automation, preferably with experience using Zapier
• Ability to work in a team and adapt to dynamic and changing environments
• Strong passion for technology, innovation, and artificial intelligence
• Excellent verbal and written communication skills
  
  

Benefits

Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills.

OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use.

Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.

Soft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!