Hybrid KYC Quality Control Associate – Client Onboarding

JPMorgan Chase & Co.; Buenos Aires; Hybrid; ARS 1,200,000 - 2,400,000; Full time

Job summary

JPMorgan Chase & Co. in Argentina is seeking a KYC Associate in the Quality Control team supporting Commercial Banking (NA) from Latin America.

You will perform quality control reviews of new and existing client onboarding and lifecycle profiles to ensure due diligence is complete and aligned with AML/KYC standards and internal procedures. The role reports to a KYC Associate or KYC Manager and partners with Legal, Compliance, Internal Controls, Technology, Client Services, and Global Client

Qualifications

• Fluent English (written and spoken).
• Strong organizational, time-management, and attention to detail.
• Ability to learn quickly and assimilate AML/KYC knowledge.
• Strong problem-solving skills and pattern recognition.
• Ability to work under pressure and meet deadlines.
• Adaptability in a fast-changing environment.
• Proficient in Word, Excel, and PowerPoint.
• College degree or equivalent work experience.
• 3+ years in banking/financial services, customer service, operations, or portfolio management with AML/KYC exposure.
• Experience with AML/KYC and/or Investment Banking.
• Knowledge of Alteryx, Tableau, BI, and UiPath.

Responsibilities

• You will review client profiles end-to-end across the lifecycle, validating consistency against legal and commercial documentation to understand client activity, structure, and associated risks.
• You will execute AML policies and internal procedures in line with local and global principles, escalating exceptions as required.
• You will identify risk indicators and apply controls to help prevent fraudulent account behavior and potential fraud exposure.
• You will resolve issues by identifying underlying problems and patterns, escalating complex matters to meet service timelines.
• You will partner with Legal, Compliance, Internal Controls, Technology, Client Services, and Global Client Onboarding teams to drive timely outcomes and reduce rework.
• You will manage daily priorities to maximize productivity, including queue management, while meeting individual productivity and quality metrics.
• You will respond to process-related queries, maintaining a professional presence with extended teams and stakeholders.
• You will follow established policies, procedures, and practices, building working knowledge of systems, products, services over time.

Skills

Fluent English

Time management

Attention to detail

Learning agility

Problem solving

Working under pressure

Adaptability

Proficient in Word/Excel/PowerPoint

Education

College degree or equivalent work experience

Tools

Alteryx

Tableau

BI

UiPath

Job description

JPMorgan Chase & Co. in Argentina is seeking a KYC Associate in the Quality Control team supporting Commercial Banking (NA) from Latin America.

You will perform quality control reviews of new and existing client onboarding and lifecycle profiles to ensure due diligence is complete and aligned with AML/KYC standards and internal procedures. The role reports to a KYC Associate or KYC Manager and partners with Legal, Compliance, Internal Controls, Technology, Client Services, and Global Client