Healthcare Tech Solutions Analyst

ZS; Municipio de Esquel; Presencial; ARS 9.000.000 - 15.000.000; Jornada completa

Descripción de la vacante

ZS is seeking a healthcare and life sciences business analyst to partner with business and technology stakeholders, translating needs into clear system requirements and driving end-to-end delivery in an Agile environment.

You will lead discovery sessions, write user stories, work with Salesforce Health Cloud / Life Sciences Cloud, mentor teammates, and travel as needed to client sites. Fluency in English and 3+ years of experience are required.

Formación

• Bachelor’s or master’s degree in business Analytics, Computer Science, MIS or related field with academic excellence.
• 3+ years of relevant professional experience in delivering small/medium-scale technology solutions.
• Salesforce implementation experience.
• Patient services experience.
• Healthcare domain experience is a plus.
• Ability to lead project teams, drive end-to-end activities, meet milestones, and provide mentorship/guidance for team growth.
• Experience with big data concepts, data management, data analytics and cloud platforms.
• Proficiency in programming languages like Python.
• Strong analytical and problem-solving skills
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach
• Proficiency in working within a virtual global team environment, contributing to the timely delivery of multiple projects
• Travel to other offices as required to collaborate with clients and internal project teams

Responsabilidades

• Partner with business and technology stakeholders to understand needs and translate them into clear system requirements.
• Lead requirements gathering, process mapping, discovery workshops, and user story refinement sessions.
• Create epics, features, user stories, acceptance criteria, process flows, and functional requirements.
• Support solution design leveraging Salesforce Health Cloud / Life Sciences Cloud capabilities.
• Collaborate with architects, developers, and QA teams throughout design, build, testing, and deployment.
• Own functional workstreams end‑to‑end, ensuring requirements traceability and successful delivery.
• Participate in Agile ceremonies including backlog refinement, sprint planning, demos, and defect triage.
• Support SIT/UAT activities and help define business scenarios and test cases.
• Identify risks, dependencies, and requirement gaps, driving alignment and resolution across stakeholders.
• Build strong stakeholder relationships and contribute to continuous improvement of business analysis assets and processes.
• Develop expertise in healthcare and life sciences processes; Patient Services experience is a plus, but not required.
• Lead requirements gathering, process mapping, discovery workshops, and user story refinement sessions.
• Mentor junior team members as responsibilities grow.

Conocimientos

English fluency

Python

Data analytics

Big data concepts

Cloud platforms

Project leadership

Collaborative spirit

Problem-solving

Client-first mentality

Travel readiness

Educación

Bachelor’s or Master’s in Business Analytics, Computer Science, MIS or related field

Herramientas

Salesforce Health Cloud

Life Sciences Cloud

Descripción del empleo

ZS is seeking a healthcare and life sciences business analyst to partner with business and technology stakeholders, translating needs into clear system requirements and driving end-to-end delivery in an Agile environment.

You will lead discovery sessions, write user stories, work with Salesforce Health Cloud / Life Sciences Cloud, mentor teammates, and travel as needed to client sites. Fluency in English and 3+ years of experience are required.