Global Workload Automation Systems Engineer

GM Financial; Partido de Dolores; Presencial; USD 30.000 - 70.000; Jornada completa

Descripción de la vacante

An established industry player seeks a Global Workload Automation Systems Engineer to enhance operational efficiency through innovative automation solutions. This role involves configuring workload automation platforms, collaborating with teams to resolve issues, and supporting application onboarding. The ideal candidate will possess strong analytical and troubleshooting skills, with a solid background in networking and operating systems. Join a dynamic team where your contributions will directly impact the success of IT services and automation processes, all while working in a flexible environment that values diversity and innovation.

Formación

• 3-5 years of IT experience preferred.
• High School Diploma required; Bachelor's preferred.

Responsabilidades

• Configure and sustain workload automation platforms.
• Collaborate with teams to resolve automation system problems.
• Provide support in developing user interfaces for automation tools.

Conocimientos

Networking Concepts

Operating Systems Knowledge

VB Script

PowerShell

Analytical Skills

Troubleshooting Skills

Interpersonal Skills

Educación

High School Diploma

Bachelor’s Degree

Herramientas

Workload Automation Tools

Unix

Linux

Windows

Descripción del empleo

Overview

The Global Workload Automation Systems Engineer, under the general direction of the Global Workload Automation Manager, will assist in tasks critical to the team's success. This individual will be responsible for attending project meetings and assist in gathering and documenting infrastructure and security requirements. This individual will also become familiar with all compliance, regulatory and security requirements, adhering to all corporate policies and standards. The Global Workload Automation Systems Engineer supports the administration and optimization of workload automation tools used by GMF IT. They perform design, deployment, migration and scheduling of batch workloads when needed and assist other GMF IT teams in learning the technology for their own departmental advantage. Provides expert level support in isolating faults and failures in complex flows in support of time critical jobs and batch completions. The individual in this position will serve as a system and application expert supporting batch innovations, optimization of new and existing workloads, on-boarding new applications, software problem resolution and aiding in the execution and delivery of related IT Services.

Responsibilities

JOB DUTIES

1. Configures and sustains workload automation platforms and related technologies
2. Works cross-functionally to analyze and resolve automation system problems
3. Collaborates with external and internal customers to analyze information needs and functional requirements and provide deliverables as needed
4. Provides innovational guidance and support for batch automation to provision new capabilities
5. Supports batch engineers / schedulers across various teams to help identify and recommend modifications to procedures, system parameters, threshold monitoring triggers, security requirements, etc to improve operational support and efficiency
6. Supports development of utilities required for batch optimization and reporting
7. Design and create scheduling / automation tool configurations and scripts to efficiently detect and report on product performance
8. Provides support in development and customization of user interfaces into the workload automation tools and technologies
9. Provide application onboarding support to new workload automation users and teams
10. Develops and maintains system, process and training documentation
11. Perform other duties as assigned
12. Conform with all company policies and procedures

Qualifications

Knowledge

1. General working knowledge of networking concepts including TCP/IP, Subnetting, Routing, DHCP, Command line and DNS
2. Good knowledge of operating systems, applications and associated hardware (eg, Windows Desktop OSs, Windows Server OSs, OS/, UNIX/Linux)
3. Must have a broad understanding of enterprise computer hardware/software and corporate information systems
4. Working knowledge of VB Script and or PowerShell
5. Working knowledge of WAN security and design

Skills

1. Ability to accept change and to adapt to shifting organizational challenges and priorities
2. Ability to manage multiple tasks at one time while remaining cool under pressure
3. Ability to prioritize tasks and ensure their completion in a timely manner
4. Advanced ability to analyze problems, correlate data from multiple sources and communicate pertinent information to the appropriate support teams
5. Excellent analytical and troubleshooting skills
6. Strong interpersonal, verbal and written skills

Additional Knowledge Skills and Abilities

1. Proven performance in application administration and engineering
2. Familiarity with ITIL Service Management framework principles preferred
3. Proficiency at coding scripts in Unix, Linux and Windows system languages to facilitate workload automation interface needs
4. Ability to identify, develop, document and implement industry best practices centered on workload automation technologies
5. Embraces diversity of ideas from team members and leaders and incorporates the same into creation of standard processes and procedures

Education

1. High School Diploma or equivalent required
2. Bachelor’s Degree in related field or equivalent work or military experience preferred

Experience

1. 3-5 years of relative IT experience preferred

Working Conditions

1. Normal office environment subject to stressful situations
2. Flexible schedule with possibility of working long hours including weekends/holidays, occasional overtime may be required
3. Limited travel may be required to support business needs