Global Banking Deal Services - Billing Relationship Partner

JPMorganChase; Buenos Aires; On-site; ARS 1,000,000 - 1,500,000; Full time

Job summary

JP Morgan Chase in Buenos Aires is seeking a senior Billing Lead to own the end-to-end billing coverage, drive the regional pipeline, and coordinate with Business Management, Product Control, Legal, Middle Office/Operations and Tax. You will set billing approaches, timelines, and expectations, escalating as needed to ensure timely post-close invoicing and issue resolution.

The role requires leadership in a matrixed environment, strong governance mindset, and proven ability to manage KPIs/SLAs

Qualifications

• Experience leading in a matrixed organization and delivering through influence.
• Strong understanding of investment banking lifecycle: M&A/ECM/DCM.
• Proven track record managing KPIs/SLAs and improving throughput.
• Ability to manage senior escalations and partner with stakeholders.

Responsibilities

• Own banker coverage for billing and set timing/expectations.
• Oversee regional pipeline and billing milestones.
• Coordinate cross-functional teams to remove blockers.
• Identify recurring pain points and implement improvements.
• Oversee compliant billing set-up and tax treatment.
• Govern external spend and enforce SLAs.
• Review invoices for quality and sign-off.
• Act as escalation point for client and vendor billing inquiries.
• Maintain senior oversight of receivables and drive collections.
• Own billing operating model and day-to-day execution.
• Define priorities and a multi-quarter improvement roadmap.
• Establish KPIs/SLAs and run monthly reviews.
• Partner with business heads and bankers to align on close.

Skills

Leadership

Influence

Communication

Problem-solving

Financial systems

Data-driven improvements

KPIs/SLAs

Governance

M&A/ECM/DCM understanding

Tools

Financial systems

Job description

Key responsibilities

Banker and invoicing support

• Own banker coverage for billing:Serve as the senior point of contact for deal teams, setting billing approach, timing, and expectations; step in on priority/complex matters.
• Run the pipeline and deliver outcomes:Oversee the regional pipeline and billing milestones, driving timely post-close invoicing and surfacing risks early.
• Lead cross-functional execution:Coordinate Business Management, Product Control, Legal, Middle Office/Operations, and Tax to remove blockers, escalade appropriately, and close issues quickly.
• Drive BAU improvement:Identify recurring pain points and implement workflow, transparency, and operating cadence enhancements to reduce administrative burden.
• Ensure compliant billing set-up:Oversee collection and validation of documentation and payment instructions to enable smooth compliance checks and billing execution.
• Govern external spend:Challenge estimates, secure approvals, enforce SLAs, and address law firm/vendor performance or quality gaps.
• Ensure invoice quality and controls:Review/approve invoices as required, ensuring correct tax treatment, documentation, and deal team sign-off prior to issuance.
• Manage escalations:Act as escalation point for sensitive client and vendor billing inquiries, driving timely resolution.
• Drive collections:Maintain senior oversight of receivables, prioritizing aged items, resolving disputes, and mobilizing bankers/clients to accelerate recovery.

Team leadership, operating model and performance management

• Lead the function:Own the billing operating model, day-to-day execution, and a clearRACIacross stakeholders.
• Set direction & drive change:Define priorities, deliver a multi-quarter improvement roadmap, and reduce friction for deal teams through process simplification and better transparency.
• Run performance management:Establish and manageKPIs/SLAs, lead monthly reviews, and drive action plans to improve backlog, quality, and timeliness.
• Senior stakeholder partnership:Act as escalation point for business heads, resolve high-impact issues, and keep bankers and partners aligned through close.

Required qualifications, capabilities, and skills

• Proven leadership in a matrixed environment; ability to deliver through influence.
• Strong understanding of the investment banking transaction lifecycle (M&A/ECM/DCM).
• Controls/governance mindset with experience running an execution-focused function.
• Track record managing KPIs/SLAs and improving quality, timeliness, and throughput.
• Strong communication, judgment, and problem-solving skills; comfortable with senior escalations.
• Proficiency with financial systems/tools and using data to drive improvements.

Preferred qualifications, capabilities, and skills

• Experience in billing/invoicing/receivables or financial operations in a transaction environment.
• Experience leading operating model change and/or process/technology transformation.

Success factors in this role

• Trusted, accountable leader with strong stakeholder credibility.
• Delivers accurate, timely billing outcomes with improved transparency and control.
• Resolves issues quickly and keeps stakeholders aligned through deal close.