GA4 Platform Success Strategist

Delve Deeper; Argentina; Presencial; ARS 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Delve Deeper is a performance media agency focused on the charity and nonprofit sector, seeking a Platform Success Strategist to oversee the successful implementation and ongoing support of Google Analytics 4. You will work with multiple business units and clients to define strategies, processes, and reporting frameworks to ensure platform success.

You will bring 3+ years of GA and GTM experience, strong English communication, and proven cross-functional leadership to troubleshoot GA4/GTM

Formación

• Strong English communication skills (B2 or higher).
• 3+ years of experience with Google Analytics and Google Tag Manager.
• Ability to lead complex, cross-functional problem-solving initiatives.
• Strong client-facing and internal verbal and written communication skills.
• Exceptional problem-solving skills and attention to detail, with the ability to manage multiple projects and priorities in a fast-paced environment.

Responsabilidades

• Troubleshooting complex issues with Google Analytics 4 and Google Tag Manager.
• Ensuring fulfillment of support obligations and SLA to licensed clients.
• Planning, preparing, and delivering training sessions to clients and internal teams.
• Conducting ad hoc online meetings with licensed clients.
• Identifying opportunities for account teams.
• Processing and communicating regarding annual renewals for the GA4 account portfolio, managing contract edits, pricing updates, and signatures.
• Creating technical content pieces tailored to clients’ and internal teams’ needs.
• Overseeing and handling support tickets from both clients and internal teams.
• Collaborating with internal teams to deliver outstanding customer service in various projects.
• Mentoring interns and junior peers.
• Documenting and ensuring compliance with internal and cross-departmental processes.

Conocimientos

Google Analytics

Google Tag Manager

English (B2+)

Cross-functional problem-solving

Client-facing communication

Herramientas

Google Analytics

Google Tag Manager

Descripción del empleo

Delve Deeper is a performance media agency focused on the charity and nonprofit sector, seeking a Platform Success Strategist to oversee the successful implementation and ongoing support of Google Analytics 4. You will work with multiple business units and clients to define strategies, processes, and reporting frameworks to ensure platform success.

You will bring 3+ years of GA and GTM experience, strong English communication, and proven cross-functional leadership to troubleshoot GA4/GTM