Shift Bell Desk Agent — Guest Services

Arauco; Buenos Aires; Presencial; ARS 600.000 - 800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel perks

Parental leave

Mental health resources

Paid time off

Descripción de la vacante

Hilton Buenos Aires is seeking a Bellboy to provide exceptional phone support, verify guest details for deliveries, and coordinate luggage handling with care. You will generate delivery lists, manage guest belongings, and resolve guest concerns to ensure a memorable stay.

The role emphasizes hospitality, integrity, leadership, teamwork, ownership, and a focus on Now, contributing to an award-winning workplace culture.

Formación

• Provide exceptional phone support and coordinate guest requests with bell assistance.
• Verify guest details for delivery and ensure accurate handling of luggage.
• Generate delivery lists for arrivals, bag pulls, and deliveries.
• Handle guest belongings with care during transfer and storage.
• Resolve guest concerns promptly and effectively.

Responsabilidades

• Provide exceptional phone support: answer calls promptly and professionally, take orders and messages, and coordinate guest requests with bell assistance.
• Verify guest details for delivery: confirm room numbers and guest names for accurate luggage delivery.
• Generate delivery lists: create and distribute room lists for arrivals and deliveries.
• Handle guest belongings with care: lift and transport luggage using proper procedures.
• Resolve guest concerns: address issues such as lost or damaged luggage with prompt resolution.

Conocimientos

Phone support

Guest interaction

Attention to detail

Descripción del empleo

Hilton Buenos Aires is seeking a Bellboy to provide exceptional phone support, verify guest details for deliveries, and coordinate luggage handling with care. You will generate delivery lists, manage guest belongings, and resolve guest concerns to ensure a memorable stay.

The role emphasizes hospitality, integrity, leadership, teamwork, ownership, and a focus on Now, contributing to an award-winning workplace culture.