EY Career Center Operations, Senior Associate - EY GDS

EY; Tandil; On-site; ARS 90,873,000 - 181,747,000; Full time

Job summary

EY Career Center in Argentina is seeking an Operations Analyst (Senior Associate) to provide operational support, support strategic initiatives, and help ensure delivery of programs and services that create value for EY professionals and clients.

You will monitor the Opportunity Marketplace, conduct market research, manage scheduling for group coaching events, analyze data, maintain data integrity, and contribute to ROI reporting.

Qualifications

• 3–6 years of related work experience.
• High school diploma or equivalent work experience required.
• Bachelor's degree preferred.

Responsibilities

• Monitor the Opportunity Marketplace activity for accuracy, completeness and timeliness.
• Conduct market research for account teams and target clients to identify strategic opportunities.
• Data analysis and research related to EYCC business development and growth strategies.
• Manage end-to-end scheduling, room setup and catering for EYCC signature group coaching events.
• Prepare scheduled and recurring report generation and business activity summaries.
• Review and process EYCC client user access requests daily.
• Maintain data integrity across EYCC systems and trackers — auditing, cleansing and reconciling data.
• Support the Opportunity Marketplace processes, initiatives and communications.
• Consolidate client feedback survey results into ROI and impact reporting.
• Communicate issues, progress and status updates to leadership and stakeholders.

Skills

Attention to detail

Project management

Excel

English fluency

Communication

Team collaboration

Client-service mindset

Data integrity

Discretion with confidential info

Adaptability

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Copilot

MS Office

Job description

EY Career Center — Operations Analyst

Rank: Senior Associate

The opportunity

You’ll provide operations support for the EY Career Center business. As part of a high-performing team, you will contribute to critical business operations, support strategic initiatives, and help ensure the effective delivery of programs and services that create value for EY professionals and clients.

Initiatives you will support

• Leverage LinkedIn, EY client and industry data, and publicly available sourcing tools to identify executive-level opportunities for posting on the Opportunity Marketplace.
• Review and manage internal opportunity referrals, serving as the initial reviewer within the EYCC system.
• Monitor opportunity workflows to ensure accuracy, completeness, and adherence to established service delivery timelines.
• Support opportunity harvesting efforts and related operational activities.
• Assist with Opportunity Marketplace communications, processes, and continuous improvement initiatives.
• Conduct market and account research to support EYCC business development activities and strategic growth initiatives.
• Coordinate scheduling outreach and provide logistical support for group coaching workshops and virtual events.
• Support the deployment and administration of client feedback surveys and assist in reporting program outcomes and impact.
• Assist with EYCC client review and quality control.

Your key responsibilities

• Monitor the Opportunity Marketplace activity and review for accuracy, completeness, and timeliness.
• Conduct market research for account teams and target clients to identify strategic opportunities for Opportunity Marketplace.
• Data analysis and research related to EYCC business development and growth strategies.
• Manage the end-to-end scheduling, room setup, and catering process for EYCC signature group coaching events.
• Prepare scheduled and recurring report generation and business activity summaries.
• Review and process EYCC client user access requests daily.
• Maintain data integrity across the EYCC system and trackers — auditing, cleansing and reconciling data.
• Support the Opportunity Marketplace processes, initiatives, efforts, and communications.
• Support the deployment and management of EYCC client feedback surveys; consolidate results into ROI and impact reporting.
• Communicate issues, progress and status updates to leadership and stakeholders
• Maintain integrity, privacy and confidentiality of EYCC data.

Skills and attributes for success

• Strong attention to detail and a process-driven approach to work
• Strong project management skills, including the ability to manage competing deadlines
• Proficiency in Microsoft Excel, including building and maintaining spreadsheets, formulas, pivot tables and reporting
• Understanding of the basic use of Copilot and AI tools to improve efficiency and quality of work
• Strong written and verbal communication skills
• A collaborative team player who contributes to shared goals and supports colleagues
• Client-service mindset and a commitment to shared success.
• Ability to navigate, utilize and leverage various internal resources and systems
• Ability to identify, align and improve operational processes across the business
• Ability to manage sensitive and confidential information with discretion.
• Adaptability and agility in a dynamic, evolving business environment.
• To qualify for this role, you must have
• 3-6 years of related work experience
• High school diploma or equivalent work experience required
• Bachelor's degree preferred.
• Proficiency in Word/PowerPoint/Excel - working knowledge of MS office.
• Fluency in English, verbally and written
• Ideally, you’ll also have

Additional experience and skills

• Experience within talent, coaching, learning, events, finance, recruiting or resource management
• Experience working in professional services
• Flexibility to adapt to changing business situations
• Strong reporting and analytical skills
• Aptitude for learning new technologies extemporaneously