eQMS & Quality Systems Specialist — Global Ops

Ecolab; Buenos Aires; On-site; ARS 75,793,000 - 113,690,000; Full time

Job summary

Ecolab is seeking a qualified professional to support the enterprise electronic Quality Management System (eQMS). You will act as a super user and partner with Quality process owners, site teams, IT, and digital teams across the global network.

The role emphasizes administration, user support, governance coordination, training, and the development of dashboards to monitor adoption and performance.

Qualifications

• Bachelor’s degree in Quality, Engineering, Information Systems, Computer Science, Business, Life Sciences, or related discipline.
• At least 3 years of experience supporting quality systems, business systems, enterprise software, shared services, or related operations.
• Experience providing end-user support, troubleshooting, training, system testing, or project coordination.
• Strong analytical, organizational, communication, customer-service, and problem-solving skills.

Responsibilities

• Support daily eQMS administration, including user access, security roles, account changes, documentation, routine maintenance, and release readiness.
• Provide first-level user support, troubleshoot system issues, coordinate complex issues with technical teams or vendors, and facilitate office hours and post-go-live support.
• Partner with module owners to coordinate governance activities, business requirements, enhancement requests, testing, deployment milestones, metrics, and action tracking.
• Deliver and maintain training, job aids, onboarding resources, and super-user support; monitor training completion, user adoption, and recurring support needs.
• Develop dashboards and analyze system usage, workflow performance, open issues, and adoption trends to identify opportunities for simplification, automation, and improved user experience.

Skills

Analytical skills

Organizational skills

Communication

Customer-service

Problem-solving

Education

Bachelor’s degree in Quality, Engineering, IS, CS, Business, Life Sciences

Tools

Power BI

Job description

Ecolab is seeking a qualified professional to support the enterprise electronic Quality Management System (eQMS). You will act as a super user and partner with Quality process owners, site teams, IT, and digital teams across the global network.

The role emphasizes administration, user support, governance coordination, training, and the development of dashboards to monitor adoption and performance.