Engagement Lead, Cybersecurity & Fraud Solutions

Biocatch; Buenos Aires; Sur place; ARS 120 535 000 - 180 802 000; Plein temps

Résumé du poste

BioCatch is an innovative, fast-growing start-up delivering behavioral biometrics to protect users from fraud and cyber threats. You will join a vibrant Professional Services team to manage a portfolio of large customers and drive utilization of the BioCatch Behavioral Biometric solution for positive business outcomes.

Post-sales you will define strategic direction, collaborate to solve problems, and work with Strategic Account Managers to explore new opportunities.

Qualifications

• 8 years of post-sales consulting experience in cyber security, fraud, payments or technology with top-tier customers.
• Bachelor’s degree from a STEM subject/quantitative discipline.
• Expert-level ability to use data quality concepts and tools to resolve client issues.
• Advanced organizational and project management skills.
• Fluent in English and Spanish; Portuguese strongly desired.

Responsabilités

• Serve as a single point of contact for strategic customers, coordinating with BioCatch Support, Service Delivery, Threat Analytics and Data Science teams.
• Lead customer engagements, define strategic direction, solve problems, and identify new opportunities with Strategic Account Managers.
• Present consultative solutions to executives and business owners, maintaining trusted advisory relationships.
• Drive customer business reviews and align product roadmaps with customer goals, timelines and KPIs.
• Develop executive level relationships and map BioCatch capabilities to customer strategic objectives.

Connaissances

Post-sales consulting

Cyber security

Executive communication

Project management

English fluency

Spanish fluency

Portuguese desirable

Formation

STEM degree

Description du poste

BioCatch is an innovative, fast-growing start-up delivering behavioral biometrics to protect users from fraud and cyber threats. You will join a vibrant Professional Services team to manage a portfolio of large customers and drive utilization of the BioCatch Behavioral Biometric solution for positive business outcomes.

Post-sales you will define strategic direction, collaborate to solve problems, and work with Strategic Account Managers to explore new opportunities.