Customs Brokerage Agent

Expeditors International; Richmond; Presencial; CAD 45.000 - 52.000; Jornada completa

Descripción de la vacante

An established industry player in global supply chain management seeks dedicated individuals for their Customs Brokerage department. This role emphasizes exceptional customer service and timely freight movement, ensuring compliance with customs regulations. You will be part of a supportive team that values professional growth and development. With a strong emphasis on integrity and teamwork, you'll navigate various challenges while contributing to the company's success. Enjoy a friendly work environment where your contributions are recognized, and growth opportunities abound. If you are eager to learn and make a difference, this position is for you!

Servicios

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth Opportunities

Employee Referral Program Bonus

Formación

• Excellent communication skills are essential for customer service.
• Willingness to learn and develop industry skills is a must.

Responsabilidades

• Ensure timely movement and clearance of freight in Customs Brokerage.
• Manage customer profiles and coordinate freight dispatch.

Conocimientos

Verbal Communication

Written Communication

Sense of Urgency

Teamwork

Integrity

Curiosity to Learn

Educación

CCS or Intro CSS qualification

Herramientas

Word Processing Software

Spreadsheets

Windows

Outlook

Descripción del empleo

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

• 15,000 trained professionals
• 250+ locations worldwide
• Globally unified systems

Job Description

Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department.

Major Responsibilities:

• Ensure accurate and timely data entry into our operating system
• Meet company standards of 52 hours training per year
• Ensure customer profiles are updated and current for assigned accounts
• Manage an allocated book of business for all customs needs
• Navigate the CARM Client Portal
• Follow SOPs
• Coordinate and dispatch freight upon request
• Submit documents to CBSA
• Complete entry requirements for various entries: Standard Filing, E29B, C-Type, V-Type, etc.

Qualifications

• CCS or Intro CSS qualification is preferred
• Excellent verbal and written communication
• Experience with word processing, spreadsheets, Windows, Outlook, and various PC-based software
• Willingness to learn and develop industry skills
• Sense of urgency
• Positive attitude and innate desire to help people
• Desire to work in a team environment
• Work with integrity
• Maintain a professional appearance
• Confidence even in the face of intense challenges
• Curiosity to learn and grow
• Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
• Be resolute and results-oriented – get the job done!

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Annual compensation: CAD 45,000.00 - CAD 52,000.00