Digital Experience Engineer Elevate Employee Productivity

Exxon Mobil; Buenos Aires; Presencial; ARS 1.800.000 - 2.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Vacation benefit

Online training tools

Gym discounts

Ergonomic program

Medical assistance

Maternity rooms

Descripción de la vacante

ExxonMobil Argentina in Buenos Aires is seeking a Digital Experience Engineer to drive the organization’s Digital Employee Experience strategy using Nexthink, analytics, and automation. You will analyze telemetry to identify opportunities, develop automated remediation, and enable self-service across endpoints and workplace services.

You will collaborate with End User Computing, Service Desk, Infrastructure and Application Support to transform data into actionable insights that improve

Formación

• Bachelor's degree in Computer Science, Engineering, Information Technology, Data Analytics, or related field.
• 3+ years of experience in Digital Experience, Endpoint Engineering, EUC, Workplace Engineering, IT Operations, Observability, or related roles.
• Hands-on experience administering and supporting Nexthink in enterprise environments.
• Experience developing Nexthink Remote Actions, campaigns, and automation workflows.
• Strong PowerShell scripting skills for automation, diagnostics, and endpoint remediation.
• Experience building dashboards, reports, and data visualizations for operational and leadership audiences.
• Understanding of Nexthink Data Model, DEX concepts, and employee experience measurement methodologies.
• Experience troubleshooting Windows endpoint performance, reliability, and user experience issues.
• Ability to analyze telemetry, identify trends, and determine root causes of endpoint-related problems.
• Familiarity with observability and monitoring practices.
• Understanding of endpoint lifecycle, device health, compliance, and performance management.
• Experience working with APIs, integrations, and automation platforms.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience collaborating across multiple technical and business teams.
• Good communication and documentation skills.
• Good English communication skills (written and spoken).

Responsabilidades

• Own and continuously improve the Digital Employee Experience platform and its associated capabilities.
• Manage Nexthink platform configuration, governance, feature adoption, and lifecycle management.
• Design, develop, and deploy Nexthink use cases focused on observability, automation, compliance, endpoint health, and user experience improvements.
• Analyze Digital Experience metrics and identify opportunities to improve employee productivity and satisfaction.
• Monitor DEX Score trends and investigate drivers impacting employee experience.
• Build and maintain Nexthink Remote Actions, campaigns, workflows, and self-healing automations.
• Develop automated remediation solutions using PowerShell and Nexthink Flow.
• Create dashboards, reports, and executive scorecards to provide visibility into user experience and endpoint performance.
• Monitor frustrated user trends and proactively identify recurring issues affecting the digital workplace.
• Collaborate with End User Computing, Service Desk, Infrastructure, Security, and Application Support teams to prioritize and resolve experience-impacting issues.
• Translate telemetry data into actionable recommendations and operational improvements.
• Support enterprise initiatives by providing technical expertise, monitoring capabilities, and user experience insights.
• Promote digital experience best practices and drive adoption of DEX capabilities across IT organizations.
• Contribute to continuous improvement initiatives focused on employee productivity, automation, and workplace modernization.
• Support integration of Nexthink with enterprise platforms, workflows, and operational processes.

Descripción del empleo

ExxonMobil Argentina in Buenos Aires is seeking a Digital Experience Engineer to drive the organization’s Digital Employee Experience strategy using Nexthink, analytics, and automation. You will analyze telemetry to identify opportunities, develop automated remediation, and enable self-service across endpoints and workplace services.

You will collaborate with End User Computing, Service Desk, Infrastructure and Application Support to transform data into actionable insights that improve