Digital Experience Engineer

Exxon Mobil; Buenos Aires; On-site; ARS 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Health coverage

Vacation benefit

Online training tools

Gym discounts

Ergonomic program

Medical assistance

Maternity rooms

Job summary

ExxonMobil Argentina in Buenos Aires is seeking a Digital Experience Engineer to drive the organization’s Digital Employee Experience strategy using Nexthink, analytics, and automation. You will analyze telemetry to identify opportunities, develop automated remediation, and enable self-service across endpoints and workplace services.

You will collaborate with End User Computing, Service Desk, Infrastructure and Application Support to transform data into actionable insights that improve

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, Data Analytics, or related field.
• 3+ years of experience in Digital Experience, Endpoint Engineering, EUC, Workplace Engineering, IT Operations, Observability, or related roles.
• Hands-on experience administering and supporting Nexthink in enterprise environments.
• Experience developing Nexthink Remote Actions, campaigns, and automation workflows.
• Strong PowerShell scripting skills for automation, diagnostics, and endpoint remediation.
• Experience building dashboards, reports, and data visualizations for operational and leadership audiences.
• Understanding of Nexthink Data Model, DEX concepts, and employee experience measurement methodologies.
• Experience troubleshooting Windows endpoint performance, reliability, and user experience issues.
• Ability to analyze telemetry, identify trends, and determine root causes of endpoint-related problems.
• Familiarity with observability and monitoring practices.
• Understanding of endpoint lifecycle, device health, compliance, and performance management.
• Experience working with APIs, integrations, and automation platforms.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience collaborating across multiple technical and business teams.
• Good communication and documentation skills.
• Good English communication skills (written and spoken).

Responsibilities

• Own and continuously improve the Digital Employee Experience platform and its associated capabilities.
• Manage Nexthink platform configuration, governance, feature adoption, and lifecycle management.
• Design, develop, and deploy Nexthink use cases focused on observability, automation, compliance, endpoint health, and user experience improvements.
• Analyze Digital Experience metrics and identify opportunities to improve employee productivity and satisfaction.
• Monitor DEX Score trends and investigate drivers impacting employee experience.
• Build and maintain Nexthink Remote Actions, campaigns, workflows, and self-healing automations.
• Develop automated remediation solutions using PowerShell and Nexthink Flow.
• Create dashboards, reports, and executive scorecards to provide visibility into user experience and endpoint performance.
• Monitor frustrated user trends and proactively identify recurring issues affecting the digital workplace.
• Collaborate with End User Computing, Service Desk, Infrastructure, Security, and Application Support teams to prioritize and resolve experience-impacting issues.
• Translate telemetry data into actionable recommendations and operational improvements.
• Support enterprise initiatives by providing technical expertise, monitoring capabilities, and user experience insights.
• Promote digital experience best practices and drive adoption of DEX capabilities across IT organizations.
• Contribute to continuous improvement initiatives focused on employee productivity, automation, and workplace modernization.
• Support integration of Nexthink with enterprise platforms, workflows, and operational processes.

Job description

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Company Name: ExxonMobil

About us

At ExxonMobil, our vision is to lead in energy innovations that advance modern living while reducing emissions. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.

We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.

More About Us:

ExxonMobil Argentina in Buenos Aires was established in 2004 and our diverse and multinational workforce of more than 2800 colleagues have been powering ExxonMobil’s global businesses ever since. We are proud to be part of an inclusive, safe, and vibrant work environment.

The IT department is seeking new candidates to its dynamic team. The department provides support worldwide to the Organizations all along the value chain from exploration through site development to production.

What role you will play in our team:

The Digital Experience Engineer is responsible for driving the organization’s Digital Employee Experience strategy through data-driven insights, observability, and automation. This role leverages Nexthink and related technologies to proactively monitor, measure, and improve the digital experience of employees across endpoint devices and workplace services.

The position focuses on analyzing experience data, identifying improvement opportunities, developing automated remediation solutions, and enabling self-service capabilities that reduce user friction and improve productivity. By combining analytics, automation, and endpoint expertise, the Digital Experience Engineer helps create a more reliable, efficient, and user-centric digital workplace.

In this role, you will collaborate with infrastructure, endpoint management, service desk, application support, and business teams to transform telemetry into actionable insights, improve operational effectiveness, and enhance employee satisfaction through continuous experience optimization.

While this description covers a broad range of technologies, we are hiring for multiple teams. We value strong experience in some of these areas and a willingness to learn others. You are not expected to meet every requirement to apply.

What you will do:

• Own and continuously improve the Digital Employee Experience platform and its associated capabilities
• Manage Nexthink platform configuration, governance, feature adoption, and lifecycle management
• Design, develop, and deploy Nexthink use cases focused on observability, automation, compliance, endpoint health, and user experience improvements
• Analyze Digital Experience metrics and identify opportunities to improve employee productivity and satisfaction
• Monitor DEX Score trends and investigate drivers impacting employee experience
• Build and maintain Nexthink Remote Actions, campaigns, workflows, and self-healing automations
• Develop automated remediation solutions using PowerShell and Nexthink Flow
• Create dashboards, reports, and executive scorecards to provide visibility into user experience and endpoint performance
• Monitor frustrated user trends and proactively identify recurring issues affecting the digital workplace
• Collaborate with End User Computing, Service Desk, Infrastructure, Security, and Application Support teams to prioritize and resolve experience-impacting issues
• Translate telemetry data into actionable recommendations and operational improvements
• Support enterprise initiatives by providing technical expertise, monitoring capabilities, and user experience insights
• Promote digital experience best practices and drive adoption of DEX capabilities across IT organizations
• Contribute to continuous improvement initiatives focused on employee productivity, automation, and workplace modernization
• Support integration of Nexthink with enterprise platforms, workflows, and operational processes

About You:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, Data Analytics, or related field
• 3+ years of experience in Digital Experience, Endpoint Engineering, EUC, Workplace Engineering, IT Operations, Observability, or related roles
• Hands‑on experience administering and supporting Nexthink in enterprise environments
• Experience developing Nexthink Remote Actions, campaigns, and automation workflows
• Strong PowerShell scripting skills for automation, diagnostics, and endpoint remediation
• Experience building dashboards, reports, and data visualizations for operational and leadership audiences
• Understanding of Nexthink Data Model, DEX concepts, and employee experience measurement methodologies
• Experience troubleshooting Windows endpoint performance, reliability, and user experience issues
• Ability to analyze telemetry, identify trends, and determine root causes of endpoint‑related problems
• Familiarity with observability and monitoring practices
• Understanding of endpoint lifecycle, device health, compliance, and performance management
• Experience working with APIs, integrations, and automation platforms
• Strong analytical, troubleshooting, and problem‑solving skills
• Experience collaborating across multiple technical and business teams
• Good communication and documentation skills
• Good English communication skills (written and spoken)

An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.

We offer you:

• Competitive health coverage
• 3-week vacation up to 5 years of service plus 1 personal day
• Online training tools
• Gym discounts and activities for sport and general well‑being
• A solid ergonomic program
• Medical assistance available in the offices
• Equipped maternity rooms
• Among others

More information on our Company's benefits can be foundhere .

Please note benefits may be changed from time to time without notice, subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships

Functional Skills

Infrastructure - Operating Systems

End User Computing Systems Management & Automation

Network - Infrastructure

Alternate Location:

Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships with common activities and interests, and those words may not indicate precise legal relationships.

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