Dealer Network Performance Lead

BYD Argentina; Buenos Aires; Presencial; ARS 1.200.000 - 2.400.000; Jornada completa

Descripción de la vacante

BYD Argentina is seeking a Dealer Network Coordinator to support and optimize dealer operations across an assigned territory. You will link BYD Argentina with dealers, ensuring brand standards, commercial guidelines, and customer experience processes are applied to enhance performance and market coverage.

Responsibilities include monitoring dealer results, performing field visits, and coordinating with Sales, Marketing, Aftersales, and Network Development teams.

Formación

• Bachelor’s degree in Business Administration, Sales, Marketing, Engineering or related field.
• Experience in dealer network coordination, sales operations, customer experience, or channel management, preferably within automotive.
• Strong analytical skills to monitor KPIs, evaluate dealer performance, prepare reports, and support action plan follow-up.
• Excellent communication, coordination, and stakeholder management skills.
• Availability to travel when required.

Responsabilidades

• Monitor dealer performance and support the implementation of action plans to improve results.
• Conduct regular field visits to dealers within the assigned territory.
• Ensure compliance with BYD brand standards, facility guidelines, and operational processes.
• Support dealer network development, including new openings, relocations, facility upgrades, and coverage opportunities.
• Follow up on sales performance, market share, customer satisfaction, NPS, mystery shopper, stock availability, and lead management indicators.
• Act as the main communication bridge between dealers and internal areas such as Sales, Marketing, Aftersales, Customer Experience, Training, and Network Development.
• Identify operational gaps and support dealers in improving sales processes, customer journey, delivery experience, and showroom execution.
• Provide market feedback regarding competitors, local opportunities, dealer concerns, and territory potential.
• Prepare reports on dealer visits, performance status, action plans, and project progress.

Conocimientos

Analytical skills

Communication

Stakeholder management

Travel availability

Educación

Bachelor's degree in Business Administration, Sales, Marketing, Engineering or related field

Descripción del empleo

BYD Argentina is seeking a Dealer Network Coordinator to support and optimize dealer operations across an assigned territory. You will link BYD Argentina with dealers, ensuring brand standards, commercial guidelines, and customer experience processes are applied to enhance performance and market coverage.

Responsibilities include monitoring dealer results, performing field visits, and coordinating with Sales, Marketing, Aftersales, and Network Development teams.