Datacenter Travel Support Specialist

SupportYourApp; Buenos Aires; A distancia; ARS 1.000.000 - 2.000.000; Jornada completa

Descripción de la vacante

Oracle in Buenos Aires is seeking a Datacenter Services Operations professional to identify opportunities, mentor staff, and implement technical solutions. The role emphasizes change control, SOPs/MOPs adherence, and ensuring resiliency across server hardware and network components.

The candidate will train on fix/repair techniques, guide teams in cabling validation, and collaborate with vendors to ensure SLAs are met.

Formación

• Experience identifying opportunities to upgrade server components.
• Ability to mentor technicians and implement technical solutions.
• Familiarity with SOPs, MOPs, and data center change control.

Responsabilidades

• Monitors and assigns work in ticketing environment, mentoring less experienced technicians.
• Guides and coaches technicians on PDU maintenance and replacement hardware.
• Validates cabling and verifies network connectivity.

Conocimientos

Mentoring

Troubleshooting

Networking concepts

Server hardware

Herramientas

Ticketing system

PDU maintenance

Cable testing

Security procedures

Descripción del empleo

Oracle in Buenos Aires is seeking a Datacenter Services Operations professional to identify opportunities, mentor staff, and implement technical solutions. The role emphasizes change control, SOPs/MOPs adherence, and ensuring resiliency across server hardware and network components.

The candidate will train on fix/repair techniques, guide teams in cabling validation, and collaborate with vendors to ensure SLAs are met.