Customer Service Representative (Travel Industry)

hjbtravels; San Nicolás de los Arroyos; Híbrido; ARS 4.200.000 - 5.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training and ongoing support

Flexible work options (part or full‑tij

Descripción de la vacante

hjbtravels is seeking a Customer Service Representative to support clients within the travel industry. You will assist with inquiries, guide the booking process, and ensure a positive experience from start to finish.

Ideal candidates bring strong communication, a proactive attitude, and the ability to work independently. Training is provided, with flexible part- or full-time options and a collaborative team environment.

Formación

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsabilidades

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Conocimientos

Strong communication

Interpersonal skills

Independent work

Time management

Computer literacy

Herramientas

Email systems

Descripción del empleo

Job Description:

We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.

As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.

Key Responsibilities:

• Respond to customer inquiries via phone and email

• Assist clients with travel planning, reservations, and general questions

• Provide accurate information regarding destinations, policies, and procedures

• Maintain clear and professional communication with clients

• Follow company guidelines and service standards

• Document interactions and updates as needed

Qualifications:

• Strong communication and interpersonal skills

• Customer service experience preferred (not required)

• Ability to work independently and manage time effectively

• Comfortable using computers, email, and online systems

• Detail-oriented with a positive, solution-focused attitude

• Interest in the travel industry is a plus

What We Offer:

• Training and ongoing support

• Flexible work options (part or full time)

• Growth opportunities within the travel industry
• Supportive and collaborative team environment